Main Page

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High 5 Wiki
1 Welcome to High5 Wiki
2 Introduction
3 Support Services
4 Administration and Setup
4.1 SME Lookup Lists
4.2 SME Backups
4.3 System Requirements
4.4 User Groups
5 What's New 6.3 - Final Build
5.1 What's New: What's Coming
6 Roles
6.1 Receptionist Role
6.2 Dispatcher Role
6.3 Customer Service Role
6.4 Administration and Setup Role
6.5 Accounting and Bookkeeping Role
6.6 Customer Service Role
6.7 Inventory Controller or Manager Role
6.8 Field Technician Role
6.9 Project Manager Role
6.10 Order Entry Role
6.11 Marketing Role
6.12 Purchasing Role
6.13 Manager or Owner using SME
6.14 Technical Support Role
6.15 Subcontractor Coordinator or Manager Role
6.16 Roles: Sales Person
7 Feature Details
7.1 Activities
7.2 Inventory Reconciliation
7.3 Inventory Warehouses
7.4 Notes
7.5 Email Marketing Campaign
7.6 Views
7.7 Progress Invoicing
7.8 Search
7.9 Installing MS SQL Server 2008
7.10 Finance charges/LateFees
8 How To Articles
9 Best Practices
9.1 Best Practices: FirePro
10 Navigation
10.1 Record Navagation: Views
11 User Interface (GUI)
11.1 User Interface: Modules and Sub Modules
11.2 User Interface: Buttons
12 Dispatch
13 Utilities
14 Reporting
14.1 Company Reports
14.2 Module Reports
14.3 Customizing Reports
15 Outlook and Exchange Sync
15.1 Outlook and Exchange Sync: Outlook Sync
15.2 Outlook and Exchange Sync: Exchange Sync
16 SQLink - For QuickBooks
17 WebConnect
18 Field Services
18.1 Field Service Overview
18.2 Field Services
18.3 SME Field Services
18.4 SME Preparation for Field Services
18.5 Install SQL for Field Services
18.6 Installing Field Services
18.7 Configuring Field Services
19 Affiliates and Third Party Services
20 Contacts
21 SME: Service Management Enterprise
22 SME6.2 New Features
23 SME 7.0
24 SME Import Export Process
25 SME Basics
26 SMP Install (Old)
26.1 Best Practices
27 About This Manual