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- 09:57, 29 May 2011 diff hist +5,821 N Sync Points for SQLink Created page with "'''Sync Points Between SME and QuickBooks''' Definitions: 1) QB: QuickBooks . ® by Intuit® 2) SME: Service Management Professional (version 5) by High5 Software™ 3) SQ..."
- 09:53, 29 May 2011 diff hist +3,017 N SQLink - For QuickBooks Created page with "'''SQLink for QuickBooks: ''' SME to QuickBooks Link Synchronization Tool Definitions: 1) QB: QuickBooks® by Intuit® 2) SME: Service Management Professional (version 5) by ..."
- 09:23, 29 May 2011 diff hist +1,735 N Inventory Reconciliation Created page with "'''Inventory Reconcilation:''' Go to Utilities> Inventory> Inventory Reconciliation> click Run It… File:2009-10-01_113010(1).png The Inventory Reconciliation utility..."
- 09:02, 29 May 2011 diff hist 0 N File:2009-10-01 113527.png current
- 09:02, 29 May 2011 diff hist 0 N File:2009-10-01 113543.png current
- 09:02, 29 May 2011 diff hist 0 N File:2009-10-01 113606.png current
- 09:01, 29 May 2011 diff hist 0 N File:2009-10-01 113504(1).png current
- 09:01, 29 May 2011 diff hist 0 N File:2009-10-01 113446(1).png current
- 09:01, 29 May 2011 diff hist 0 N File:2009-10-01 113428.png current
- 09:01, 29 May 2011 diff hist 0 N File:2009-10-01 113335(1).png current
- 09:01, 29 May 2011 diff hist 0 N File:2009-10-01 113406(1).png current
- 09:00, 29 May 2011 diff hist 0 N File:2009-10-01 113303(1).png current
- 09:00, 29 May 2011 diff hist 0 N File:2009-10-01 113230.png current
- 09:00, 29 May 2011 diff hist 0 N File:2009-10-01 113142(1).png current
- 09:00, 29 May 2011 diff hist 0 N File:2009-10-01 113010(1).png current
- 23:01, 28 May 2011 diff hist +3,041 N Finance charges/LateFees Created page with "SME supports finance charges on late invoices also called late fees. There are a couple parts to late fees: Default setup, Customer setup, and applying late fees to invoices. D..." current
- 22:59, 28 May 2011 diff hist +845 N Email Marketing Campaign Created page with "'''Email Campaign:''' Sending out email to Customers, Sales Leads, or Direct Marketing leads can be performed using SME Email Marketing Campaign tool or something like Constant..."
- 21:58, 28 May 2011 diff hist +3,065 N Finance Charges Created page with "SME supports finance charges on late invoices also called late fees. <br>There are a couple parts to late fees: Default setup, Customer setup, and applying late fees to invoices..." current
- 21:52, 28 May 2011 diff hist +1,174 N Notes Created page with "SME allows tracking of unlimited number of notes. This allows everyone in the company to track what is going on with the customer from a sales perspective, a customer support pe..."
- 21:50, 28 May 2011 diff hist +5,061 N Progress Invoicing Created page with "This document provides detailed instructions on using the new Progress Invoicing in SME 6.2. This document covers converting service and install orders using progress invoicing ..." current
- 21:44, 28 May 2011 diff hist 0 N File:03000009.png current
- 21:44, 28 May 2011 diff hist 0 N File:03000008.png current
- 21:44, 28 May 2011 diff hist 0 N File:03000007.png current
- 21:44, 28 May 2011 diff hist 0 N File:03000006.png current
- 21:44, 28 May 2011 diff hist 0 N File:03000005.png current
- 21:43, 28 May 2011 diff hist 0 N File:0300000A.png current
- 21:30, 28 May 2011 diff hist +69 Activities
- 21:22, 28 May 2011 diff hist +2,622 N Activities Created page with "Activities is a great tool to help you remember important tasks you need to complete with regard to your customers, sales leads, or any task you need to complete throughout your ..."
- 21:22, 28 May 2011 diff hist 0 N File:AlarmReminder.jpg current
- 21:21, 28 May 2011 diff hist 0 N File:ActivitiesMenu.jpg current
- 21:21, 28 May 2011 diff hist 0 N File:ActivitiesEditor.jpg current
- 21:20, 28 May 2011 diff hist 0 N File:DropDownOpen.gif current
- 21:11, 28 May 2011 diff hist +777 N Feature Details Created page with "Activities - Activities allow you to set reminders on almost any section of SME and assign to any SME user. Inventory Warehouses - Warehouses can be used to track multip..."
- 21:03, 28 May 2011 diff hist +172 SME - Inventory Module current
- 20:53, 28 May 2011 diff hist +23 Customer Equipment Actions Menu current
- 20:51, 28 May 2011 diff hist +1,647 N Customer Equipment Actions Menu Created page with "Right click on any item in the Customer Equipment tree or click the actions menu. You can also select an item and click Actions to initiate an action for the item. [[File:CustEQ..."
- 20:46, 28 May 2011 diff hist 0 N File:CustEQ Actions.jpg current
- 20:45, 28 May 2011 diff hist +30 Print or Email Customer Equipment List current
- 20:44, 28 May 2011 diff hist +327 N Print or Email Customer Equipment List Created page with "1. In Customer Equipment, click Customer/Site to select the customer. 2. Click Print/Email. File:CustEQ_Print.jpg In the menu, there are standard reports you ..."
- 20:44, 28 May 2011 diff hist 0 N File:CustEQ Printed.jpg current
- 20:43, 28 May 2011 diff hist 0 N File:CustEQ Print.jpg current
- 20:40, 28 May 2011 diff hist -1,093 Create a Maintenance Contract current
- 20:33, 28 May 2011 diff hist +4,157 N Create a Maintenance Contract Created page with "'''Create a maintenance contact''' 1. Go to '''Customers''' module > '''Maintenance Contacts''' 2. Click New. 3. Double click on the customer you need to cre..."
- 20:29, 28 May 2011 diff hist 0 N File:Contract InvoicingTab.jpg current
- 20:27, 28 May 2011 diff hist 0 N File:Steps4 7.jpg current
- 20:27, 28 May 2011 diff hist 0 N File:Save.jpg current
- 20:08, 28 May 2011 diff hist 0 N File:MaintenanceContract.jpg current
- 20:08, 28 May 2011 diff hist +375 N Maintenance Contracts Created page with "Set your customer’s equipment up on a maintenance contract and SME will generate a recurring invoice for the contract. This guide will walk you through: # Creating a contract ..."
- 20:04, 28 May 2011 diff hist -43 Export Search Data to Excel
- 20:03, 28 May 2011 diff hist -1 Export Search Data to Excel
- 20:03, 28 May 2011 diff hist 0 N File:ExportToExcel.jpg current
- 20:03, 28 May 2011 diff hist 0 N File:Excel.jpg current
- 13:40, 28 May 2011 diff hist 0 N File:SavedView.jpg current
- 13:39, 28 May 2011 diff hist +3,419 N Find Customer Record Created page with "'''Lookup customers using Search: ''' <br><br>1. Select '''Customer''' module. 2. Click '''Search''' and select '''Search Active Customers'''. 3. Double click o..." current
- 13:39, 28 May 2011 diff hist 0 N File:DragBack.jpg current
- 13:39, 28 May 2011 diff hist 0 N File:Drag.jpg current
- 13:39, 28 May 2011 diff hist 0 N File:ChooseColumns.jpg
- 13:38, 28 May 2011 diff hist 0 N File:Searchview.jpg current
- 13:38, 28 May 2011 diff hist 0 N File:Filtering.jpg current
- 13:38, 28 May 2011 diff hist 0 N File:Grouped.jpg current
- 13:37, 28 May 2011 diff hist 0 N File:Filtering2.jpg current
- 13:37, 28 May 2011 diff hist 0 N File:FilterIcon.jpg current
- 13:08, 28 May 2011 diff hist -5 Activities tab - customer →To create an activity for a customer current
- 11:52, 28 May 2011 diff hist +3,507 N Activities tab - customer Created page with "<div class="content"> Throughout SME you can create activities for yourself or other SME users to remind yourself, or others, to take action. In the '''Activities''' tab, you ca..."
- 11:32, 28 May 2011 diff hist 0 N File:ActivitiesWindow.jpg current
- 11:32, 28 May 2011 diff hist 0 N File:ActivitiesTab.jpg current
- 11:31, 28 May 2011 diff hist 0 N File:ActivitiesButton.jpg current
- 11:25, 28 May 2011 diff hist 0 N File:Activities Set.jpg current
- 11:20, 28 May 2011 diff hist +647 N Stored Documents tab - customers Created page with "Throughout SME you have the ability to add documents to different modules. Here in the customer module, use the Stored Documents tab to add or delete files and to view files. ..." current
- 11:19, 28 May 2011 diff hist 0 N File:StoredDocument.jpg current
- 11:16, 28 May 2011 diff hist +189 N Issues Tab Created page with "Show you all issues your customer has in the Issues module. Click New to create a new issue for the customer or select the issue and click Edit to make changes to an existing is..." current
- 11:15, 28 May 2011 diff hist +1,421 N Notifications Tab Created page with "Set email or pop-up notification for your customer in this tab. Your SME Administrator will create the types of notifications that you can set for your customers. Your administ..." current
- 11:13, 28 May 2011 diff hist 0 N File:Notification.jpg current
- 11:08, 28 May 2011 diff hist +279 N Associated Companies Tab Created page with "If you have parent/child relationships set-up between your companies, you can access this tab on the parent company to see all child companies. See the Details and Settings porti..." current
- 11:08, 28 May 2011 diff hist 0 N File:AssociatedCompanies.jpg current
- 18:03, 27 May 2011 diff hist +4 Customer Activity Tab current
- 18:00, 27 May 2011 diff hist +36 Customer Activity Tab
- 17:49, 27 May 2011 diff hist +6,053 N Customer Activity Tab Created page with "In the Customer Activity tab, you can access all order history, invoice history, payment history and more. Depending on the permissions set by your SME Administrator, you may not..."
- 17:49, 27 May 2011 diff hist 0 N File:Details&SettingsRight.jpg current
- 17:47, 27 May 2011 diff hist 0 N File:DepositOnAccount.jpg current
- 17:47, 27 May 2011 diff hist 0 N File:DepositApply.jpg current
- 17:46, 27 May 2011 diff hist 0 N File:ByStatus.jpg current
- 17:44, 27 May 2011 diff hist 0 N File:PrepaidItems.jpg current
- 17:44, 27 May 2011 diff hist 0 N File:PrepaidHours.jpg current
- 17:24, 27 May 2011 diff hist 0 N File:ActivityService.jpg current
- 17:23, 27 May 2011 diff hist 0 N File:Tabs.jpg current
- 17:22, 27 May 2011 diff hist 0 N File:REcurringOrderTab.jpg current
- 17:21, 27 May 2011 diff hist 0 N File:CustomerActivitiesTab.jpg current
- 17:04, 27 May 2011 diff hist +1,262 N Customer Lists Tab Created page with "The Customer Lists tab provides access to more tabs. Here you can access all contacts related to the customer and a list of the customer equipment. File:CustomerListsTAb.jpg..." current
- 17:02, 27 May 2011 diff hist 0 N File:CustomerListsTAb.jpg current
- 13:44, 27 May 2011 diff hist +3,250 N Rates Tab Created page with "The rates tab is where you can set up special pricing for the customer and tax information. File:RatesTab.jpg {| | style="width: 1.45in; border-width: medium medium 1pt; bord..." current
- 13:08, 27 May 2011 diff hist +6,284 Nm Install Info Tab Created page with "This tab gives you an overview of the customer site. You may have individual maintenance contracts for the customer as well. Image:InstallInfoTab.jpg {| class="MsoTableGrid..."
- 12:45, 27 May 2011 diff hist 0 N File:InstallInfoTab.jpg current
- 12:18, 27 May 2011 diff hist 0 N File:RatesTab.jpg current
- 12:10, 27 May 2011 diff hist 0 N File:Account.jpg current
- 21:45, 26 May 2011 diff hist -5 Account Tab
- 21:43, 26 May 2011 diff hist -42 Account Tab
- 21:41, 26 May 2011 diff hist +34 Roles: Sales Person current
- 21:36, 26 May 2011 diff hist +2,966 N Account Tab Created page with "On this tab you will find your customer’s account information. Depending on the permissions set by your SME Administrator, this tab may be hidden from view. At the bottom of th..."
- 21:15, 26 May 2011 diff hist +5 Details and Settings - Customer current