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High 5 Wiki

       1 Welcome to High5 Wiki
       2 Introduction
       3 Support Services
       4 Administration and Setup
           4.1 SME Lookup Lists
           4.2 SME Backups
           4.3 System Requirements
           4.4 User Groups
       5 What's New 6.3 - Final Build
           5.1 What's New: What's Coming
       6 Roles
           6.1 Receptionist Role
           6.2 Dispatcher Role
           6.3 Customer Service Role
           6.4 Administration and Setup Role
           6.5 Accounting and Bookkeeping Role
           6.6 Customer Service Role
           6.7 Inventory Controller or Manager Role
           6.8 Field Technician Role
           6.9 Project Manager Role
           6.10 Order Entry Role
           6.11 Marketing Role
           6.12 Purchasing Role
           6.13 Manager or Owner using SME
           6.14 Technical Support Role
           6.15 Subcontractor Coordinator or Manager Role
           6.16 Roles: Sales Person
       7 Feature Details
           7.1 Activities 
           7.2 Inventory Reconciliation
           7.3 Inventory Warehouses
           7.4 Notes
           7.5 Email Marketing Campaign
           7.6 Views 
          7.7 Progress Invoicing
           7.8 Search
           7.9 Installing MS SQL Server 2008
           7.10 Finance charges/LateFees
       8 How To Articles
       9 Best Practices
           9.1 Best Practices: FirePro
       10 Navigation
           10.1 Record Navagation: Views
       11 User Interface (GUI)
           11.1 User Interface: Modules and Sub Modules
           11.2 User Interface: Buttons
       12 Dispatch
       13 Utilities
       14 Reporting
           14.1 Company Reports
           14.2 Module Reports
           14.3 Customizing Reports
       15 Outlook and Exchange Sync
           15.1 Outlook and Exchange Sync: Outlook Sync
           15.2 Outlook and Exchange Sync: Exchange Sync
       16 SQLink - For QuickBooks
       17 WebConnect
       18 Field Services
           18.1 Field Service Overview
           18.2 Field Services
           18.3 SME Field Services
           18.4 SME Preparation for Field Services
           18.5 Install SQL for Field Services
           18.6 Installing Field Services
           18.7 Configuring Field Services
       19 Affiliates and Third Party Services
       20 Contacts
       21 SME: Service Management Enterprise
       22 SME6.2 New Features
       23 SME 7.0
       24 SME Import Export Process
       25 SME Basics
       26 SMP Install (Old)
           26.1 Best Practices
       27 About This Manual