Difference between revisions of "Main Page"

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<big>'''Welcome to High 5 Software Wiki'''</big>
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Click the [[Wiki Books]] link for a more organized grouping of information.
  
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This wiki is for SME user guide
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High 5 Wiki
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        1 [[Welcome to High5 Wiki]]
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Please visit High 5 Software main website at http://www.high5software.com for product and sales information
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        2 [[Introduction]]
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        3 [[Support Services]]
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You can also visit the High 5 Software forum at http://forum.high5software.com
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        4 [[Administration and Setup]]
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            4.1 [[SME Lookup Lists]]
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            4.2 [[SME Backups]]
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== SME: Service Management Enterprise ==
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            4.3 [[System Requirements]]
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* [[Welcome]]
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            4.4 [[User Groups]]
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* [[Introduction]]
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        5 [[What's New 6.3 - Final Build]]
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            5.1 [[What's New: What's Coming]]
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*[[Service Management Enterprise 7.0]]
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        6 [[Roles]]
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            6.1 [[Receptionist Role]]
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            6.2 [[Dispatcher Role]]
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Consult the [http://meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
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            6.3 [[Customer Service Role]]
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            6.4 [[Administration and Setup Role]]
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            6.5 [[Accounting and Bookkeeping Role]]
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            6.6 [[Customer Service Role]]
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            6.7 [[Inventory Controller or Manager Role]]
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            6.8 [[Field Technician Role]]
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            6.9 [[Project Manager Role]]
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            6.10 [[Order Entry Role]]
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            6.11 [[Marketing Role]]
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            6.12 [[Purchasing Role]]
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            6.13 [[Manager or Owner using SME]]
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            6.14 [[Technical Support Role]]
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            6.15 [[Subcontractor Coordinator or Manager Role]]
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            6.16 [[Roles: Sales Person]]
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        7 [[Feature Details]]
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            7.1 [[Activities]]
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            7.2 [[Inventory Reconciliation]]
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            7.3 [[Inventory Warehouses]]
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            7.4 [[Notes]]
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            7.5 [[Email Marketing Campaign]]
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            7.6 [[Views]]  
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          7.7 [[Progress Invoicing]]
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            7.8 [[Search]]
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            7.9 [[Installing MS SQL Server 2008]]
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            7.10 [[Finance charges/LateFees]]
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        8 How To Articles
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        9 Best Practices
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            9.1 Best Practices: FirePro
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        10 Navigation
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            10.1 Record Navagation: Views
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        11 User Interface (GUI)
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            11.1 User Interface: Modules and Sub Modules
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            11.2 User Interface: Buttons
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        12 Dispatch
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        13 Utilities
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        14 Reporting
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            14.1 Company Reports
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            14.2 Module Reports
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            14.3 Customizing Reports
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        15 Outlook and Exchange Sync
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            15.1 Outlook and Exchange Sync: Outlook Sync
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            15.2 Outlook and Exchange Sync: Exchange Sync
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        16 SQLink - For QuickBooks
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        17 WebConnect
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        18 Field Services
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            18.1 Field Service Overview
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            18.2 Field Services
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            18.3 SME Field Services
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            18.4 SME Preparation for Field Services
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            18.5 Install SQL for Field Services
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            18.6 Installing Field Services
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            18.7 Configuring Field Services
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        19 Affiliates and Third Party Services
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        20 Contacts
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        21 SME: Service Management Enterprise
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        22 SME6.2 New Features
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        23 SME 7.0
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        24 SME Import Export Process
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        25 SME Basics
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        26 SMP Install (Old)
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            26.1 Best Practices
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        27 About This Manual

Revision as of 20:42, 15 May 2011

Click the Wiki Books link for a more organized grouping of information.

High 5 Wiki 

       1 Welcome to High5 Wiki
       2 Introduction
       3 Support Services
       4 Administration and Setup
           4.1 SME Lookup Lists
           4.2 SME Backups
           4.3 System Requirements
           4.4 User Groups
       5 What's New 6.3 - Final Build
           5.1 What's New: What's Coming
       6 Roles
           6.1 Receptionist Role
           6.2 Dispatcher Role
           6.3 Customer Service Role
           6.4 Administration and Setup Role
           6.5 Accounting and Bookkeeping Role
           6.6 Customer Service Role
           6.7 Inventory Controller or Manager Role
           6.8 Field Technician Role
           6.9 Project Manager Role
           6.10 Order Entry Role
           6.11 Marketing Role
           6.12 Purchasing Role
           6.13 Manager or Owner using SME
           6.14 Technical Support Role
           6.15 Subcontractor Coordinator or Manager Role
           6.16 Roles: Sales Person
       7 Feature Details
           7.1 Activities 
           7.2 Inventory Reconciliation
           7.3 Inventory Warehouses
           7.4 Notes
           7.5 Email Marketing Campaign
           7.6 Views 
          7.7 Progress Invoicing
           7.8 Search
           7.9 Installing MS SQL Server 2008
           7.10 Finance charges/LateFees
       8 How To Articles
       9 Best Practices
           9.1 Best Practices: FirePro
       10 Navigation
           10.1 Record Navagation: Views
       11 User Interface (GUI)
           11.1 User Interface: Modules and Sub Modules
           11.2 User Interface: Buttons
       12 Dispatch
       13 Utilities
       14 Reporting
           14.1 Company Reports
           14.2 Module Reports
           14.3 Customizing Reports
       15 Outlook and Exchange Sync
           15.1 Outlook and Exchange Sync: Outlook Sync
           15.2 Outlook and Exchange Sync: Exchange Sync
       16 SQLink - For QuickBooks
       17 WebConnect
       18 Field Services
           18.1 Field Service Overview
           18.2 Field Services
           18.3 SME Field Services
           18.4 SME Preparation for Field Services
           18.5 Install SQL for Field Services
           18.6 Installing Field Services
           18.7 Configuring Field Services
       19 Affiliates and Third Party Services
       20 Contacts
       21 SME: Service Management Enterprise
       22 SME6.2 New Features
       23 SME 7.0
       24 SME Import Export Process
       25 SME Basics
       26 SMP Install (Old)
           26.1 Best Practices
       27 About This Manual
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