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- 23:43, 4 June 2011 diff hist 0 N File:ManualSync.JPG current
- 23:42, 4 June 2011 diff hist 0 N File:Install.JPG current
- 23:41, 4 June 2011 diff hist 0 N File:SyncSettings.JPG current
- 23:41, 4 June 2011 diff hist 0 N File:Plus.JPG current
- 23:40, 4 June 2011 diff hist 0 N File:ExchangeSetup.JPG current
- 23:40, 4 June 2011 diff hist 0 N File:ExchangeServer.JPG current
- 23:35, 4 June 2011 diff hist 0 N File:SystemTray.JPG current
- 22:52, 4 June 2011 diff hist +7,714 N Module Reports Created page with "All standard reports in SME, listed by type: '''Computer''' None '''Customer''' <br>Standard Accrued Balance Report/Billing <br>Standard Aging Report by Date Range <br>Stan..." current
- 20:22, 4 June 2011 diff hist +155 N Company Reports Created page with "'''Company Reports:''' There are over 144 standard reports in SME. To Access the entire list go to Reports> Print Reports. Reports are listed by module." current
- 20:20, 4 June 2011 diff hist +2,895 N Report Builder Tutorial Created page with "SME uses a tool called Report Builder to customize the report/document forms. <br>The tutorial, available from the following link will familiarize you with the necessary steps r..."
- 18:04, 4 June 2011 diff hist +10,770 N Customizing Reports Created page with "<div align="center"><b><span>Reports </span></b><b><span>Center</span></b></div> '''Purpose''' <br>Purpose of this document is the further explain the different options under th..." current
- 14:32, 4 June 2011 diff hist 0 N File:3 Image(1).png current
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- 14:29, 4 June 2011 diff hist 0 N File:9 Image(1).png current
- 14:29, 4 June 2011 diff hist 0 N File:88 Image(1).png current
- 14:29, 4 June 2011 diff hist 0 N File:1 Image(1).png current
- 14:28, 4 June 2011 diff hist 0 N File:2 Image(1).png current
- 14:28, 4 June 2011 diff hist +1,555 N Duplicating Standard Reports for Custom Use Created page with "'''How to Duplicate Standard Reports for Custom Use''' * Go to the ‘Report Center> Customize Reports’ * File:1 Image(1).png * Retrieve the r..."
- 14:12, 4 June 2011 diff hist +563 N Report Builder Module Created page with "'''Report Builder Module:''' To access Report Builder in SME go to the Reports module> Customize Reports> Open Report Designer. If the report you are editing is a Standard Repo..."
- 14:08, 4 June 2011 diff hist +348 N Reporting Created page with "Report Builder Overview: Report Builder is the reporting component used in SME for creating and customizing reports. To access Report Builder: Go to Reports> Customize Reports ..."
- 14:06, 4 June 2011 diff hist +9 N Utilities Created page with "Utilities"
- 14:03, 4 June 2011 diff hist +7 N User Interface: Buttons Created page with "Buttons" current
- 14:01, 4 June 2011 diff hist +23 N User Interface: Modules and Sub Modules Created page with "Modules and Sub Modules" current
- 14:00, 4 June 2011 diff hist +20 N User Interface (GUI) Created page with "User Interface (GUI)" current
- 13:59, 4 June 2011 diff hist +5 N Record Navagation: Views Created page with "Views" current
- 13:56, 4 June 2011 diff hist +322 N Best Practices: FirePro Created page with "Enclosed is an example Training and Business process guide for a Fire and Safety company. It's important to tune SME for your business needs, then create a guide for users on ho..." current
- 11:47, 4 June 2011 diff hist +7,522 N SME Import Export Process Created page with "SME and SMP5 Import and Export Process SMP5 provides a very open architecture for importing and exporting any data from the database tables using comma separated value files whi..."
- 21:39, 3 June 2011 diff hist +30 SME and Excel - Extracting Data in Meaningful ways
- 21:36, 3 June 2011 diff hist +3,603 N SME and Excel - Extracting Data in Meaningful ways Created page with "SME and Excel: Extracting Data in Meaningful ways Summary: SME: Service Management Enterprise provides a complete service management solution with complete reporting capabil..."
- 21:08, 3 June 2011 diff hist -1 How To Articles current
- 21:08, 3 June 2011 diff hist +366 N How To Articles Created page with "SME and Excel - Extracting Data in Meaningful ways - Combining the capabilities of SME and Excel give a powerful way of working with business data. [[SME Import Export Proc..."
- 21:01, 3 June 2011 diff hist 0 N File:2009-10-26 141411.png current
- 21:01, 3 June 2011 diff hist 0 N File:2009-10-26 141644.png current
- 21:00, 3 June 2011 diff hist 0 N File:2009-10-26 141756.png current
- 21:00, 3 June 2011 diff hist 0 N File:2009-10-26 141756-b.png current
- 20:59, 3 June 2011 diff hist 0 N File:2009-10-26 141954.png current
- 20:59, 3 June 2011 diff hist 0 N File:2009-10-26 142027.png current
- 20:58, 3 June 2011 diff hist 0 N File:2009-10-26 142110.png current
- 20:58, 3 June 2011 diff hist 0 N File:2009-10-21 102929.png current
- 20:57, 3 June 2011 diff hist 0 N File:2009-10-26 122951.png current
- 20:57, 3 June 2011 diff hist 0 N File:2009-10-26 123008.png current
- 20:48, 3 June 2011 diff hist 0 N File:2009-10-26 123449.png current
- 20:47, 3 June 2011 diff hist 0 N File:2009-10-26 123736(1).png current
- 20:47, 3 June 2011 diff hist 0 N File:2009-10-26 124055.png current
- 20:46, 3 June 2011 diff hist 0 N File:2009-10-26 130052.png current
- 20:46, 3 June 2011 diff hist 0 N File:2009-10-26 141133.png current
- 20:45, 3 June 2011 diff hist 0 N File:2009-10-26 141335.png current
- 20:44, 3 June 2011 diff hist 0 N File:2009-10-21 102830.png current
- 20:43, 3 June 2011 diff hist +2,786 N Installing MS SQL Server 2008 Created page with "Installing Microsoft SQL Server 2008 using the Web Installer: Note: The Web Installer will not install MS SQL Server if you are running MS SQL 2005 or earlier. Open a browser a..." current
- 20:23, 3 June 2011 diff hist +1,557 N WebConnect for Subcontractors Created page with "WebConnect for subcontractors allows subs to see work orders assigned to them for editing and updating. Features: * View Service: To view service orders assigned to the sub..." current
- 20:23, 3 June 2011 diff hist 0 N File:WebConnectSubOrder.JPG current
- 20:19, 3 June 2011 diff hist -4 WebConnect current
- 20:18, 3 June 2011 diff hist +2,836 N WebConnect for Technicians Created page with "Technicains use web connect to see open orders assigned to them and make minor changes to the order. Note that web connect does not allow adding of parts or other items to the o..."
- 20:14, 3 June 2011 diff hist +2,798 N WebConnect for Customers Created page with "WebConnect for Customers allows customers to login to enter, view, and update issue tickets and see the status of other service activities. The first step is for the customer to..." current
- 20:11, 3 June 2011 diff hist 0 N File:WebConnectCustMenu.JPG current
- 20:10, 3 June 2011 diff hist 0 N File:ViewIssues.JPG current
- 20:09, 3 June 2011 diff hist 0 N File:ViewIssue.JPG current
- 20:08, 3 June 2011 diff hist 0 N File:IssueTicket.JPG current
- 17:01, 3 June 2011 diff hist 0 N File:Contact(2).jpg current
- 17:00, 3 June 2011 diff hist +751 N WebConnect Admin and Setup Created page with "WebConnect for Admin and Setup Customer setup for login: On the SME side, a customer is allowed to login to webconnect by setting up a contact with a webpass in Customer>Custom..." current
- 16:57, 3 June 2011 diff hist +290 N WebConnect Created page with "WebConnect for SME serves three types of users: Customers, Technicians and Subcontractors. This will describe the each of the sections WebConnect Admin and Setup [[WebConn..."
- 14:20, 3 June 2011 diff hist +969 N Navigation Created page with "SME allows navigation for easy assess between records. # First setup how you want to navigate, you are not limited to just alphabetical order! Select Navigation and choose O..." current
- 14:20, 3 June 2011 diff hist 0 N File:NavigateOrderZipName.JPG current
- 14:19, 3 June 2011 diff hist 0 N File:NavigateOrder.JPG current
- 14:13, 3 June 2011 diff hist +75 N Best Practices Created page with "Coming soon... please add your best practices of using SME to this section." current
- 13:49, 3 June 2011 diff hist +4 Inventory Warehouses current
- 13:47, 3 June 2011 diff hist -1 Inventory Warehouses
- 13:46, 3 June 2011 diff hist +3,218 N Inventory Warehouses Created page with "SME handles an unlimited number of warehouses or stock locations. Warehouses can be used to track your main inventory location, technician trucks, special inventory such as "refu..."
- 13:46, 3 June 2011 diff hist 0 N File:MaterialDetails.jpg current
- 13:44, 3 June 2011 diff hist 0 N File:StockEditor.jpg current
- 13:43, 3 June 2011 diff hist 0 N File:InventoryStock.jpg current
- 13:31, 3 June 2011 diff hist 0 N File:AddSerialNumbers.jpg current
- 12:57, 3 June 2011 diff hist +37 SME 7.1 New Features & Functionality current
- 11:54, 3 June 2011 diff hist +38 Custom Fields now available in 7.1
- 11:43, 3 June 2011 diff hist -41 SME 7.1 New Features & Functionality
- 19:39, 1 June 2011 diff hist 0 N File:RequireLogIn.jpg current
- 19:38, 1 June 2011 diff hist 0 N File:LogInLogOutLog.jpg current
- 19:35, 1 June 2011 diff hist +1,105 N Log tracking Created page with "When a SME User logs in and out of SME, a log is tracked in their user record. To view a SME User’s log: # Go to '''Setup''' module > '''Users'''. # Select the use..." current
- 19:34, 1 June 2011 diff hist 0 N File:ExportLogToExcel.jpg current
- 19:27, 1 June 2011 diff hist +1,991 N Commissions by Items Created page with "Set commission rates on an item by item basis by using Price Books. The Price Book below has two items on it. Each item has a commission percentage or flat rate commission as..."
- 19:23, 1 June 2011 diff hist 0 N File:TotalCommissions.jpg current
- 19:22, 1 June 2011 diff hist 0 N File:PriceBookEditor(1).jpg current
- 19:16, 1 June 2011 diff hist 0 N File:CommissionsTab.jpg current
- 19:15, 1 June 2011 diff hist 0 N File:AddInventoryService.jpg current
- 19:15, 1 June 2011 diff hist 0 N File:CommissionOnGrid.jpg current
- 18:52, 1 June 2011 diff hist +3,058 N Zones Created page with "SME Zones, WorkGroups, Warehouse, Technician and Subcontractor Setup SME has a number of ways to organize customers, warehouses, and workers for categorizing work orders or for ..."
- 18:47, 1 June 2011 diff hist 0 N File:ViewJournalNotes.jpg current
- 18:46, 1 June 2011 diff hist 0 N File:JournalNotes.jpg
- 18:46, 1 June 2011 diff hist 0 N File:JournalEditor.jpg current
- 18:45, 1 June 2011 diff hist 0 N File:EnterJournalNote.jpg current
- 18:45, 1 June 2011 diff hist +1,404 N Journal Notes - a new way to enter notes in SME Created page with "Journal Notes allows you to enter notes that can be tagged by “type” and locked in once submitted. Users can enter journal notes with a note type, subject, and body. Once th..."
- 17:19, 1 June 2011 diff hist +64 Batch Print/Email Invoices
- 17:16, 1 June 2011 diff hist 0 N File:Printer.jpg current
- 17:15, 1 June 2011 diff hist 0 N File:PrintEmailDefault.jpg current
- 17:10, 1 June 2011 diff hist 0 N File:InvoicePrintFlags.jpg current
- 17:09, 1 June 2011 diff hist +2,819 N Batch Print/Email Invoices Created page with "Batch Print/Email gives you the ability to print or email groups of invoices quickly. Watch the following video or read the instructions below. #Click Tools > Batch Print/Ema..."