Difference between revisions of "SME Mobile Prerequisites"

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SME Mobile Prerequisites:
 
SME Mobile Prerequisites:
<br>SME:
+
<br>'''SME:'''
 
<br>-          SME must be updated to the latest version of SME 8.0
 
<br>-          SME must be updated to the latest version of SME 8.0
 
<br>
 
<br>
<br>SME Web Services:
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<br>'''SME Web Services:'''
 
<br>-          The server or computer running SME Mobile Web Services
 
<br>-          The server or computer running SME Mobile Web Services
 
<br>1.      Must have IIS feature installed
 
<br>1.      Must have IIS feature installed
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<br>-          Must be available 24/7 with a static IP address
 
<br>-          Must be available 24/7 with a static IP address
 
<br>
 
<br>
<br>Router:
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<br>'''Router:'''
 
<br>-          Your router must be set up with port forwarding for the computer/server static IP and port 215
 
<br>-          Your router must be set up with port forwarding for the computer/server static IP and port 215
 
<br>-          The following link may be useful for assisting with your port forwarding setup
 
<br>-          The following link may be useful for assisting with your port forwarding setup
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<br>-          You must be able to test your router with the following site and have the status show as open
 
<br>-          You must be able to test your router with the following site and have the status show as open
 
<br>-          http://www.yougetsignal.com/tools/open-ports/
 
<br>-          http://www.yougetsignal.com/tools/open-ports/
<br>-           Your IP
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<br>-         [[File:Port215Open.png]] Your IP
 
<br>-          If you cannot complete the port forwarding on your router you must have the router login info for the High5 Tech
 
<br>-          If you cannot complete the port forwarding on your router you must have the router login info for the High5 Tech
 +
<br>-          Note: Your router and network must be setup for [[Hairpinning]] if you want to access from within your network and external
 
<br>
 
<br>
 
<br>SME Mobile Wiki Links:
 
<br>SME Mobile Wiki Links:
 
<br>-          When your SME Mobile application is installed and configured the Administrator account will be set up and the log in info passed to your SME administrator of record
 
<br>-          When your SME Mobile application is installed and configured the Administrator account will be set up and the log in info passed to your SME administrator of record
 
<br>-          We advise waiting until you have arranged training with our staff before making any administrative changes
 
<br>-          We advise waiting until you have arranged training with our staff before making any administrative changes
<br>-          SME Mobile User Setup wiki link: http://high5software.com/mediawiki/index.php?title=SME_Mobile_Master_-_Assign_User_Names
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<br>-          SME Mobile User Setup wiki link:[[SME Mobile Master - Assign User Names]]
<br>-          SME Mobile wiki link: http://high5software.com/mediawiki/index.php?title=SME_Mobile
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<br>-          Setting up Preference Groups [[SME Mobile - Preference Groups]]

Latest revision as of 00:41, 23 December 2014

SME Mobile Prerequisites:
SME:
- SME must be updated to the latest version of SME 8.0

SME Web Services:
- The server or computer running SME Mobile Web Services
1. Must have IIS feature installed
2. Must be Windows server 2008+ or Windows 7 + OS Pro
- Must have Dot Net 4.5 role installed and enabled
- Does not need to be the same server as the SQL/SME server, but must be on same network
- Must be available 24/7 with a static IP address

Router:
- Your router must be set up with port forwarding for the computer/server static IP and port 215
- The following link may be useful for assisting with your port forwarding setup
- http://www.pcwintech.com/port-forwarding-guides
- You must be able to test your router with the following site and have the status show as open
- http://www.yougetsignal.com/tools/open-ports/
- Port215Open.png Your IP
- If you cannot complete the port forwarding on your router you must have the router login info for the High5 Tech
- Note: Your router and network must be setup for Hairpinning if you want to access from within your network and external

SME Mobile Wiki Links:
- When your SME Mobile application is installed and configured the Administrator account will be set up and the log in info passed to your SME administrator of record
- We advise waiting until you have arranged training with our staff before making any administrative changes
- SME Mobile User Setup wiki link:SME Mobile Master - Assign User Names
- Setting up Preference Groups SME Mobile - Preference Groups