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- 21:38, 25 May 2011 diff hist +2,786 N Technical Support Role Created page with "The technician support role is similar to the field technician role except that it is mostly doing work in house rather than in the field. This section just goes over differences..."
- 11:45, 25 May 2011 diff hist +3,938 N Purchasing Role Created page with "The purchasing role is for managing the purchasing of parts from vendors and services from subcontractors. Within SME this involves the Purchase Order (PO) module for parts purch..." current
- 11:31, 25 May 2011 diff hist 0 N File:Filter Lead Source.jpg current
- 11:30, 25 May 2011 diff hist +3,949 N Marketing Role Created page with "The marketing role within SME consists of tracking sales lead sources and progress, doing direct marketing campaigns, performing email campaign, and monitoring customer activity ..."
- 11:29, 25 May 2011 diff hist -1 Order Entry Role current
- 11:28, 25 May 2011 diff hist +2 Order Entry Role
- 11:20, 25 May 2011 diff hist +2,399 N Order Entry Role Created page with "Order Entry role consists of finding customers, entering new customers, entering new order, and tracking existing orders. This role probably has elements of Customer Service Role..."
- 10:55, 25 May 2011 diff hist +1,562 N Project Created page with "SME has a Project Module to group together proposals, service orders, install orders, and invoices. Note: SME Project module allows tracking of related orders, however it is not..." current
- 10:53, 25 May 2011 diff hist +3,887 N Project Manager Role Created page with "Project managers are responsible for coordinating multiple install orders or possible service orders to completion. In SME projects go through phases from proposal to order t..." current
- 10:43, 25 May 2011 diff hist +3,992 N Field Technician Role Created page with "Field technicians perform the service and install orders at the customer site. Within SME, field techs have a few roles including reviewing customer information, performing work ..." current
- 10:40, 25 May 2011 diff hist +8,702 N Accounting and Bookkeeping Role Created page with "Accounting and Bookkeeping Role The accounting or bookkeeping role consists of creating invoices, sending invoices out to customers, entering payments, tracking overdue accounts..." current
- 09:50, 25 May 2011 diff hist -1 Inventory Controller or Manager Role current
- 09:49, 25 May 2011 diff hist -12 Inventory Controller or Manager Role
- 09:48, 25 May 2011 diff hist +9,991 N Inventory Controller or Manager Role Created page with "This role is for anyone dealing with the management and control of inventory. A service organization needs to closely manage "People and Parts", so your role is to manages the pa..."
- 09:36, 25 May 2011 diff hist 0 N File:User Preferences Startup.jpg current
- 09:33, 25 May 2011 diff hist 0 N File:UserPreferencesStartup.jpg current
- 09:32, 25 May 2011 diff hist +6,027 N Administration and Setup Role Created page with "Administration and Setup Proper setup of SME and ongoing maintenance is critical to ensure proper and easy use of the solution for all users. Time spent on the initial setup is ..." current
- 09:25, 25 May 2011 diff hist +7,414 N Customer Service Role Created page with "Customer service is a critical role within an organization whether this is a dedicated person or one of many roles that an employee holds. Customer service consists of checking o..." current
- 21:01, 23 May 2011 diff hist +2,204 N Dispatcher Role Created page with "The dispatcher is a critical role for service companies and use of SME. The dispatcher is in charge of scheduling the technicians and coordinating the next work order for the te..." current
- 20:59, 23 May 2011 diff hist +2,496 N Receptionist Role Created page with "Receptionists are the first voice that customers hear and contact. For the purposes of SME and this help area the roles include checking customer accounts, adding customers, orde..." current
- 20:55, 23 May 2011 diff hist +697 N What's New: What's Coming Created page with "Here is a design concept for SME7. <br> The goals are as follows: *Provide an easy and consistant user interface. *Reduce the vertical space used by buttons and menus to provide..." current
- 20:54, 23 May 2011 diff hist 0 N File:Tik.jpg current
- 20:50, 23 May 2011 diff hist +753 N Recurring Orders Created page with "See this video of Recurring Orders: [http://goview.com/?id=9e83dc2f-ca70-49b3-9d73-a5668651bc98 http://goview.com/?id=9e83dc2f-ca70-49b3-9d73-a5668651bc98] *Purpose –Generate ..."
- 20:48, 23 May 2011 diff hist +4 What's New 6.3 - Final Build current
- 20:46, 23 May 2011 diff hist +3,353 N What's New 6.3 - Final Build Created page with "<big>'''Updates:'''</big> '''General:'''<br> *Phone Number formatting: Now supports extensions, international, and free form formatting. If entered as a string ########## with 1..."
- 16:55, 23 May 2011 diff hist -490 User Groups
- 16:31, 23 May 2011 diff hist +5,338 N User Groups Created page with "SME 6.2 adds the capability of user groups. This powerful feature provides a number of benefits including the following: ** Simplifies user settings by grouping all users s..."
- 10:28, 22 May 2011 diff hist +1 System Requirements
- 10:25, 22 May 2011 diff hist +2,198 N System Requirements Created page with "'''Client & Server System Requirements for SME''' '''SME Technical Specifications:'''''' '''SME and system requirements for Client Machine''' ---- *Minimum CPU required: 800 MH..."
- 10:28, 17 May 2011 diff hist +1 SME Lookup Lists
- 10:27, 17 May 2011 diff hist +11,786 N SME Lookup Lists Created page with "SME Lookup lists are used to provide user fixed choices and customize SME for your business. The lookup lists are located in Setup module under Company>Lists. This document des..."
- 10:26, 17 May 2011 diff hist 0 N File:SLAcategory.PNG current
- 10:24, 17 May 2011 diff hist 0 N File:LookUpList2.PNG current
- 10:20, 17 May 2011 diff hist 0 N File:LookUpList12.PNG current
- 10:19, 17 May 2011 diff hist 0 File:LookUpList1.PNG uploaded a new version of "File:LookUpList1.PNG" current
- 10:10, 17 May 2011 diff hist 0 File:LookUpList1.PNG uploaded a new version of "File:LookUpList1.PNG"
- 10:09, 17 May 2011 diff hist 0 N File:LookUpList1.PNG
- 10:02, 17 May 2011 diff hist +17 Administration and Setup
- 10:00, 17 May 2011 diff hist +30 Administration and Setup
- 09:59, 17 May 2011 diff hist 0 N File:UserPreferences.JPG current
