Difference between revisions of "System Requirements"

Latest revision as of 16:22, 20 July 2023

Client & Server System Requirements for SME

SME Technical Specifications:

SME and system requirements for Client Machine

Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
Minimum memory required: 8GB - 16GB recommended or 1 Gig per gig of DB size
Minimum free hard disk space required: 300 MB, 1 GB recommended, or sized to your current DB size
Operating system version: Windows 10 – 11
Server operating system 2016 - 2022
Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200
Network: 10Mbps min, 100Mbps or 1Gbps recommended.

SME minimum system requirements for Server

Minimum CPU required: 2 or more GHz recommended.

Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig

minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for the applications in addition to the reserve for SQL

Go to this article for details for improving SQL Performance

MS SQL should not be installed on a domain controller due to security considerations and domain controller default

SQL databases (Note: As of SQL 2017 Microsoft will no longer allow the installation of SQL on a domain controller).

MS SQL version should be matched to server operating system 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2,

Server 2016 – SQL 2017, etc. (Note: 2008 – SQL 2008 R2,SQL 2012, SQL 2014 are no longer supported by Microsoft and you should update your systems ASAP).

Server should have a separate drive for SQL Temp database usage, solid state drives are best, as this database is

written to often in high volume operations (SQL Performance)

Minimum free hard disk space required: 4 GB minimum, 10 GB preferred, use solid state drives for faster performance.

Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage

A separate partition can suffice if another drive is not available

Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200

Network: 10Mbps min, 100Mbps or 1Gbps recommended, faster is better.

Operating System: Windows 10, or Windows Server 2016, SQL 2016-Server 2022. (Note: any MS operating system

prior to Windows 10 is no longer supported by Microsoft and its use should be discontinued immediately).

MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not

recommend installing on a server running MS Exchange Server. (Note: As of SQL 2017 this is no longer allowed in any manner by the SQL installer).

Database: MS SQL 2017 - 2022 any edition. (Note: SQL 2008, 2012 are no longer supported).

Note: The Express Edition is free and has no user limit, but does have the following limits:

Database limit of 10GB for 2012 + Limits processor cores to 1 Memory usage to 4 gig (SQL 2017+ now combine some previously separated memory processes and may require significantly more memory than the posted limits). This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance

Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions

High5 follows Microsoft directives for lifecycle product support. https://support.microsoft.com/en-us/lifecycle

System Requirements for Mobile SME Products

See SME Mobile Prerequisites for system requirements.
Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.

Quickbooks

High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. Quickbook Instructions
Quickbooks system requirements: 8GB RAM for 1-5 users, 12GB RAM for 10 users

@@ Line 1: / Line 1: @@
-'''Client & Server System Requirements for SME'''
+==Client & Server System Requirements for SME==
-'''SME Technical Specifications:'''''
+==SME Technical Specifications:==
-'''SME and system requirements for Client Machine'''
+===SME and system requirements for Client Machine===
 ----
-*Minimum CPU required: 800 MHz minimum (Get a good mid-range size and use that)
+*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
-*Minimum memory required: 2GB - 4GB recommended
+*Minimum memory required: 8GB - 16GB recommended or 1 Gig per gig of DB size
-*Minimum free hard disk space required: 300 MB, 1 GB recommended
+*Minimum free hard disk space required: 300 MB, 1 GB recommended, or sized to your current DB size
-*Operating system version: Windows Vista, Windows 7, Windows 8
+*Operating system version: Windows 10 – 11
-*Minimum screen resolution: 1024 x 768
+*Server operating system 2016 - 2022
-*Network:  10MHz minimum, 100MHz or higher recommended
+*Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200
+*Network: 10Mbps min, 100Mbps or 1Gbps recommended.
+===SME minimum system requirements for Server===
+----
+*Minimum CPU required: 2 or more GHz recommended.
+*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig
+minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for
+the applications in addition to the reserve for SQL
+*Go to this article for details for improving SQL Performance
+*MS SQL should not be installed on a domain controller due to security considerations and domain controller default
+SQL databases (Note: As of SQL 2017 Microsoft will no longer allow the installation of SQL on a domain controller).
+*MS SQL version should be matched to server operating system 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2,
+Server 2016 – SQL 2017, etc. (Note: 2008 – SQL 2008 R2,SQL 2012, SQL 2014 are no longer supported by Microsoft
+and you should update your systems ASAP).
+*Server should have a separate drive for SQL Temp database usage, solid state drives are best, as this database is
+written to often in high volume operations (SQL Performance)
+*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred, use solid state drives for faster performance.
+*Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage
+*A separate partition can suffice if another drive is not available
+*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200
+*Network: 10Mbps min, 100Mbps or 1Gbps recommended, faster is better.
+*Operating System: Windows 10, or Windows Server 2016, SQL 2016-Server 2022. (Note: any MS operating system
+prior to Windows 10 is no longer supported by Microsoft and its use should be discontinued immediately).
+*MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not
+recommend installing on a server running MS Exchange Server. (Note: As of SQL 2017 this is no longer allowed in any
+manner by the SQL installer).
+*Database: MS SQL 2017 - 2022 any edition. (Note: SQL 2008, 2012 are no longer supported).
+*Note: The Express Edition is free and has no user limit, but does have the following limits:
+Database limit of 10GB for 2012 + Limits processor cores to 1 Memory usage to 4 gig (SQL 2017+ now combine some
+previously separated memory processes and may require significantly more memory than the posted limits). This is
+sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL
+instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line
+while performing the maintenance
-'''SME minimum system requirements for Server'''
+*Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions
+*High5 follows Microsoft directives for lifecycle product support. https://support.microsoft.com/en-us/lifecycle
+==System Requirements for Mobile SME Products==
+See [[SME Mobile Prerequisites]] for system requirements.
+<br>Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.
+==Quickbooks==
 ----
-*Minimum CPU required: 1.5 GHz, 2 or more GHz recommended.
+*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]
-*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 2-gig minimum for operating system use.
+*Quickbooks system requirements: 8GB RAM for 1-5 users, 12GB RAM for 10 users
-***MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases
-***MS SQL version should be matched to server operating system 2008 – SQL 2008 R2, 2012 – SQL 2012 R2
-***Server should have a separate drive for SQL Temp database usage as this database is written to often in high volume operations
-*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred
-*Minimum screen resolution: 1024 x 768
-*Network: 10Mbps min, 100Mbps or 1Gbps recommended.
-*Operating System: Vista/Win 7 or Windows Server 2003/2008/SBS R2/2011: MS Does not recommend installing MS SQL Server on a domain controller. We also do not recommend installing on a server running MS Exchange Server: (We no longer support the use of Windows 2000 Server as Microsoft discontinued their support for this system)
-*Note: SME does NOT work with SBS non-R2 edition because non-R2 uses SQL 2000. Check with your IT group about upgrading to R2 version
-*Windows Server 2012 is in preliminary testing with SME and looks very good, however we have not officially completed testing.  Sept 2012.
-*Database: MS SQL Server 2005, 2008, 2012 any edition.
-*Note that the Express Edition is free and has no user limit, but does have a limit of 4GB database size for 2005 and 10GB limit for 2008 and 2012. This is sufficient size for most companies unless you plan lots of stored documents. If you already have MS SQL Server installed for other applications it should work for SME.
-*[http://www.microsoft.com/sqlserver/en/us/default.aspx Follow link for MS SQL requirements] for SQL Server 2005 or [http://msdn.microsoft.com/en-us/library/ms143506.aspx Follow link for MS SQL requirements] for SQL Server 2008
-*[http://www.microsoft.com/sqlserver/en/us/default.aspx Follow link for a comparison of MS SQL versions] for SQL Server 2005 or Follow link for a comparison of MS SQL versions for SQL Server 2008
-*[http://www.microsoft.com/sql/howtobuy/default.mspx Follow link for MS SQL pricing] for SQL Server 2005 or [http://www.microsoft.com/sqlserver/2008/en/us/pricing.aspx Follow link for MS SQL pricing] for SQL Server 2008