Unassigned Orders

The Unassigned Orders tab show all open orders that haven’t been assigned to a technician yet. A tech can select an unassigned order and assign it to them. Once they assign it to themselves, the order will be listed on their Orders tab.

1. Select the Unassigned Orders tab.
2. Click on an order.
3. Click Assign in the lower left corner.

4. In the Assign Technician window, select your name from the list.
5. Click OK and the order is assigned to you and will display on the Orders tab in SME Tech Portal. Edit the order as you would any other order.