Short Videos

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How to copy a standard report[edit]


How to remove a report from the Print/Email menu[edit]


Basic report formatting in Report Designer[edit]

(example is on an invoice report)


Troubleshooting why orders aren't showing on dispatch calendar[edit]



Customizing Search View Basics[edit]


Intro to Combined Invoice[edit]


Intro to Partial Invoice[edit]


What is a JIT Count?[edit]


How stock is depleted[edit]


Intro to Vendor Items[edit]


How to reduce inventory quantity using the reconciliation tool[edit]


- reducing qty in SME using reconciliation does not reduce inventory quantity in QB. You will need to adjust qty in QuickBooks as well.
- reducing qty in SME using reconciliation doesn't send a GL Entry to QuickBooks.


Intro to returning equipment from a customer back to inventory[edit]


Intro to returning stock from inventory to vendor[edit]

- You can only return available stock to a vendor. Stock that is reserved you cannot return to a vendor. First remove it from the order it is reserved on, then it will become available and you can add it to a vendor return.


Creating a PO from a Service Order[edit]



Purchase Orders - Linking items from multiple service orders to one PO[edit]



Intro to setting up and using warehouses[edit]



Mobile Tech Preference Group Options[edit]



Using Price Books to charge special prices for specific service items[edit]


Using Price Books to markup all inventory by percentage, but not service items[edit]