Editing Hairpinning
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Some routers or ISP's will block an attempt from an internal network user from connecting to High5 Mobile products. | Some routers or ISP's will block an attempt from an internal network user from connecting to High5 Mobile products. | ||
| − | Therefore, customers must work with their IT or ISP to allow this type of access if they are having problems connecting from within their network | + | Therefore, customers must work with their IT or ISP to allow this type of access if they are having problems connecting from within their network. |
* Below are some resources for defining and resolving this issue: | * Below are some resources for defining and resolving this issue: | ||
* Wiki definition: https://en.wikipedia.org/wiki/Hairpinning | * Wiki definition: https://en.wikipedia.org/wiki/Hairpinning | ||
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* Resources: http://serverfault.com/questions/361564/public-ip-resolves-externally-but-not-internally | * Resources: http://serverfault.com/questions/361564/public-ip-resolves-externally-but-not-internally | ||
* Resources: http://stackoverflow.com/questions/6047391/nat-translation-not-working-from-inside-the-network-hairpin-condition | * Resources: http://stackoverflow.com/questions/6047391/nat-translation-not-working-from-inside-the-network-hairpin-condition | ||
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