Difference between revisions of "Assign User Name and Password for Techs"
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# Click '''Search''' > '''Search Active Users''' and select the technician you want to provide Tech Portal access to. | # Click '''Search''' > '''Search Active Users''' and select the technician you want to provide Tech Portal access to. | ||
# On the Details and Settings tab, enter your technician’s email address in the '''Email''' field. This is the technicians SME Tech Portal Username. | # On the Details and Settings tab, enter your technician’s email address in the '''Email''' field. This is the technicians SME Tech Portal Username. | ||
| + | # Enter an Employee ID for the technician. This is used for the Android SME login, but is required to be setup for the Tech Portal. | ||
| + | [[File:TechLogin2.JPG]] | ||
# On the Technician Settings tab, enter a Tech Portal password for your tech in the '''Web Access Password''' field. | # On the Technician Settings tab, enter a Tech Portal password for your tech in the '''Web Access Password''' field. | ||
| Line 15: | Line 17: | ||
| − | + | Notify your Technicians: | |
| + | For Tech Portal for SME provide your techs the following: | ||
| + | # The Tech portal URL link, usually https://high5.high5software.com/tech/ | ||
| + | # The '''email''' created above. Their email is their '''User Name''' in the Tech Portal. | ||
| + | # The '''webpass''' created above as their '''Password''' | ||
| + | #For Tech Service for Android, provide your technicians the EmployeeID and webpass. | ||
[[File:Login.jpg]] | [[File:Login.jpg]] | ||
Latest revision as of 18:28, 30 August 2011
For a tech to sign in to SME Tech Portal, they will need their email address
- Open SME and log in.
- Go to the Setup module > Users.
- Click Search > Search Active Users and select the technician you want to provide Tech Portal access to.
- On the Details and Settings tab, enter your technician’s email address in the Email field. This is the technicians SME Tech Portal Username.
- Enter an Employee ID for the technician. This is used for the Android SME login, but is required to be setup for the Tech Portal.
- On the Technician Settings tab, enter a Tech Portal password for your tech in the Web Access Password field.
6. Click Save
Log In
Notify your Technicians:
For Tech Portal for SME provide your techs the following:
- The Tech portal URL link, usually https://high5.high5software.com/tech/
- The email created above. Their email is their User Name in the Tech Portal.
- The webpass created above as their Password
- For Tech Service for Android, provide your technicians the EmployeeID and webpass.
