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*Increase the efficiency of your time tracking and payroll operations by 10 times with a simple, highly automated user interface.
 
*Increase the efficiency of your time tracking and payroll operations by 10 times with a simple, highly automated user interface.
  
 
'''Track GPS Location of Time In and Out'''
 
*Verify location when techs time in and out of Time Tracker or Mobile Tech for SME.  This promotes honest time in/out or allows auditing of locations.  See [[Location Settings]] for information on how to setup location for various browsers.
 
  
 
=Benefits=
 
=Benefits=
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=Setup=
 
=Setup=
{{#ev:youtube| kLsPlbeCHUw }}
 
 
 
<h3>Assign User Names</h3>
 
<h3>Assign User Names</h3>
 
Each technician that will be entering time will need a username and password.  Click here to review how to assign User Names:
 
Each technician that will be entering time will need a username and password.  Click here to review how to assign User Names:
 
<br>'''[[SME Mobile Master - Assign User Names]]'''
 
<br>'''[[SME Mobile Master - Assign User Names]]'''
  
<h3>Assign Users to a Supervisor</h3>
+
<h3>Assign users to a supervisor</h3>
 
<br>A supervisor will have the ability to enter time and approve time for anyone they are supervisor of. They also can approve or enter time for anybody that people they supervise supervise.  
 
<br>A supervisor will have the ability to enter time and approve time for anyone they are supervisor of. They also can approve or enter time for anybody that people they supervise supervise.  
 
<br>
 
<br>
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<br>How to assign:
 
<br>How to assign:
 
<br>- Open SME
 
<br>- Open SME
<br>- Go to '''Setup''' > '''Users'''
+
<br>- Go to Setup > Users
 
<br>- Search for your tech
 
<br>- Search for your tech
<br>- Locate the '''Supervisor''' field and select. (image below)
+
<br>- Locate the Supervisor field and select. (image below)
 
<br>[[File:SMEUser_SupervisorField.png]]
 
<br>[[File:SMEUser_SupervisorField.png]]
  
<h3>Setup Labor Defaults</h3>
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<h3>Setup labor defaults</h3>
 
<br>Make sure the technician has their default service item and payroll items set. The payroll item is what will drive the actual cost for the time entered.
 
<br>Make sure the technician has their default service item and payroll items set. The payroll item is what will drive the actual cost for the time entered.
 
<br>This page shows how the labor defaults work: '''[[Labor Editor Defaults]]'''
 
<br>This page shows how the labor defaults work: '''[[Labor Editor Defaults]]'''
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<br>- In window that opens, either search for an existing payroll item you want to use or click '''New''' to create a new one
 
<br>- In window that opens, either search for an existing payroll item you want to use or click '''New''' to create a new one
 
<br>- Make sure your techs are added to the payroll item by clicking '''Add From Techs'''.
 
<br>- Make sure your techs are added to the payroll item by clicking '''Add From Techs'''.
<br>- Enter in the cost for the payroll item in the '''Wage Amount''' column (image below)
+
<br>- Enter in the cost for the payroll item in the Wage Amount column (image below)
 
<br>[[File:Timesheet_SettingPayrollItem.png]]
 
<br>[[File:Timesheet_SettingPayrollItem.png]]
  
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<br>- Go to '''Setup''' > '''Users'''
 
<br>- Go to '''Setup''' > '''Users'''
 
<br>- Search for your tech
 
<br>- Search for your tech
<br>- Click the '''Technician Settings''' tab
+
<br>- Click the Technician Settings tab
<br>- Choose their '''Default Payroll Item''' (image below).
+
<br>- Choose their Default Payroll Item (image below).
  
 
<br>[[File:AssignDefaultPayrollItemToTech.png]]
 
<br>[[File:AssignDefaultPayrollItemToTech.png]]
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<br>[[File:PayrollItemsAssignedToTech.png]]
 
<br>[[File:PayrollItemsAssignedToTech.png]]
 
<h3>Timesheet Manager in SME User Group</h3>
 
<br>For any user that will need to approve to pay the approved time and print reports for time, they will need to be set to a user group in SME that has Timesheet Manager checked.
 
<br>[[File:UserGroup_TimesheetManager.png]]
 
<br>To edit the user group in SME:
 
<br>- Open SME
 
<br>- Go to '''Setup''' > '''Company''' > '''Users Groups'''
 
<br>- Search for the correct User Group
 
<br>- Click the''' Administrative Clearances''' tab
 
<br>- Click '''Edit''' and check '''Timesheet Manager'''
 
 
=Entering Time on Service or Install Orders=
 
{{#ev:youtube| BlDxCgIcUnc }}
 
 
<br>Log in to SME Mobile at https://mobile.h5sw.com/
 
<br>Click the '''Time Tracker''' option
 
 
<br>In Time Tracker you will see the “Daily” tab. This is where you will select the day you are entering time for, select the service or install order you are entering time for, and either start the timer or manually add time.
 
 
<br>[[File:TimeTracker_DailyTab.png]]
 
 
<br> If you choose to use the timer in the '''Start/Add Time''' section, you will need to click '''Start'''. You will see the time tracked. Click '''Stop Order #____'''
 
<br>[[File:TimeTracker_Timer.png]]
 
 
<br> After stopping the clock, you will see the time entry (image below)
 
 
<br>[[File:TimeTracker_EntryFromTimer.png]]
 
 
<br>If you choose to click '''Add Entry'''
 
 
<br>[[File:TimeTracker_AddEntry.png]]
 
 
<br>[[File:TimeTracker_AddingTimeDetails.png]]
 
 
<br> Click [[File:TimeTracker_Enter.png]] to enter the time
 
 
<br>If you enter time on the wrong work order, you can't delete the entry but will need to change the hours to 0.
 
 
=Reviewing Time Entered and Submitting Time=
 
 
{{#ev:youtube| hPTYmwAvazo }}
 
 
<h3>Weekly Tab in Time Tracker</h3>
 
On the Weekly tab you can review your newly entered time, submitted time, approved time and paid time. Make sure you have the correct week selected and the correct tech at the top.
 
 
<br>[[File:TimeTracker_WeeklyTab.png]]
 
 
<br> Expand the new section to review and submit for approval.  After submittal, the time will move from the New section to the Submitted section.
 
<br>[[File:TimeTracker_WeeklyTab_NewSection.png]]
 
 
<h3>Labor Item in SME - Time Tracker Tab</h3>
 
The time entered by your tech will also show on the service or install order in SME.
 
 
<br>If this time is entered on Order # 1024:
 
<br>[[File:TimeTracker_Order1024.png]]
 
 
<br>When you go to Order # 1024 in SME you will see a Labor Item added to the order
 
 
<br>Open the labor item and click the '''Time Tracking''' tab (image below)
 
 
<br>[[File:SME_LaborEditor_TimeTrackingTab.png]]
 
 
<br> On the Time Tracking tab, you will see the''' Start Time''', '''Stop time''', '''Total Time''' and more. This entry is from the Time tracker entry.
 
 
<br>If you want to charge your customer for actual time of labor, choose the Billing Status you have setup for Billing equal Actual.
 
 
<br>[[File:SMELaborEditor_SetBillingToActual.png]]
 
 
<br>To setup a billing status to set the Billing Qty equal to the actual qty for time:
 
<br>- Go to '''Setup''' > '''Company'''
 
<br>- Select '''Lists'''
 
<br>- Select '''Billing Status'''
 
<br>- Click '''New''' in lower right corner
 
<br>- Enter name such as “Billing equals Actual” and check “Set Billable Hours to Actual Hours”
 
 
<br>[[File:SetupBillingStatus_BillEqualsActual.png]]
 
 
= Approving Time=
 
A Supervisor can approve time that has been submitted. In this example, Bob Fieldguys is supervisor to CindyM. He can approve her time. Bob Fieldguy’s supervisor Mark can also approve CindyM’s time.
 
<br>[[File:SupervisorStructure.png]]
 
 
<br>If you are a supervisor,  when you go to the approve tab select the tech you need to review time for. In this example Bob Fieldguys can review time for several techs.
 
 
<br>[[File:TimeTracker_ApproveTab_SelectTch.png]]
 
 
<br> Choose the correct date for Week Starting in upper left corner.
 
 
<br> Review the time. You can click the '''X''' button on individual time entries to send them back to the tech. The time will appear in the tech’s New list. They would need to resubmit the time.
 
 
<br>Click '''Approve''' at the bottom to approve all time. Click '''Refuse''' at the bottom to refuse all time.
 
 
<br>[[File:TimeTracker_ApproveTab.png]]
 
 
<br>Once time is approved, your tech will see the time in their Approved section on the Weekly tab. You will also see the Approved flag checked in the Time Tracking tab on the Labor Editor in SME.
 
<br>[[File:LaborEditor_TimeTrackingTab_Approved.png]]
 
 
= Payroll Tab =
 
On the Payroll tab you can move the approved time to paid. Click individually on each line or at the bottom click Refuse All or Pay All
 
<br>[[File:TimeTracker_PayrollTab.png]]
 
 
<br>The buttons at the bottom allow you to launch timesheet reports in another browser to view time entered by technicians.
 
<br>[[File:TimeTracker_reportButtons.png]]
 
 
<br> Here is an example of the Tech Timesheet:
 
 
<br>[[File:TimeTracker_TechTimesheet.png]]
 
 
<br>
 
Here is an example of the Weekly Timesheet showing time grouped by work order and daily time.
 
 
<br>[[File:TimeTracker_WeeklyTimesheet.png]]
 
 
 
= Syncing Time Entries to QuickBooks Timesheet=
 
<h3>SQLink Settings</h3>
 
If you need to sync time entries to QuickBooks timesheets, you need to decide which option works for you.
 
<br>- To set your option, open '''SQLink'''
 
<br>- Click '''File''' > '''Setup'''
 
<br>- Locate the '''Transfer Tech Time''' section (image below)
 
 
<br>[[File:TimeTracker_SyncingOptions.png]]
 
 
<br> Check '''Actual Time Only'''. Actual time is the time entered through Time Tracker.
 
<br>Choose if you want to sync time that was '''Submitted''', '''Approved''' or '''Payrolled''' to export to QB. If you are syncing “submitted” time, then you don’t need to go through the process of approving time in Time Tracker.
 
 
<br>'''Manual Flag Only''' means you have to check on the labor editor which time entries sync.
 
<br>'''Always Export''' will always export new time entries regardless of status.
 
 
<br>Update to Payrolled after export - the Payrolled check on the Time Tracking tab will get checked once the time is synced to QuickBooks.
 
 
<h3>QuickBooks settings</h3>
 
<br>In QuickBooks preferences, payroll needs to be setup and '''Use Time Data to Create Paychecks''' needs to be check in each employees Payroll Info tab
 
<br>[[File:TimeTracker_UseTimeDataToCreatePaychecks.png]]
 
 
=Actual Costs and Time Tracking Costs=
 
Using Mobile Tech for SME and Time Tracker will also track the actual costs on the work order.  The costs are captured "smartly" based on the settings within SME.  Understanding how SME calculated the actual costs with help in the setup of Payroll Wage or Service items.
 
 
The order that SME determines the hourly cost for the time tracking entered is as follows in order:
 
* Initialize with Wage cost of the Tech. 
 
* Override with payroll, if payroll item selected.  Note that the payroll item is set based on the tech default payroll item or can be manually set in Time Tracker for SME.
 
* Override with service if service item selected and (system settings to override, or tech is subcontractor)
 
** Setup>Company>Order  "Override payroll cost from service item on labor records"
 
*** If this is checked, then cost will come from the Service Item
 
*** If unchecked cost will come from the Payroll/Wage item first.
 
*** [[File:OverridePayrollItem.png]]
 
 
Example with option for "Override payroll cost from service item on labor records":
 
* With this option unchecked it will use the tech default payroll item.
 
** In this example, Bob Fieldguy default payroll item is "Union Time"
 
** [[File:DefaultPayrollItem.png]]
 
** The payroll item can have different costs per tech.  In this example Bob has a fully loaded cost of $48.00 per hour.
 
** [[File:WageItemUnionTime.png]]
 
** When time is added through Mobile Tech it will automatically select the Union payroll item and set cost to $48.00 per hour.
 
** [[File:ActualTimeLabor.png]]
 
** Here is the service item for "Hourly"
 
** [[File:ServiceItemHourly.png]]
 
 
* Check "Override payroll cost from service item on labor records"
 

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