Editing Invoicing

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When creating a service or install order, select the '''Invoice Type'''. The type you select will change how the order is invoiced. Watch the video or read the description below.
 
When creating a service or install order, select the '''Invoice Type'''. The type you select will change how the order is invoiced. Watch the video or read the description below.
  
{{#ev:youtube| b4ETBOoSBkU }}
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<h3>Combined</h3>
 
<h3>Combined</h3>
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If you are syncing SME with QuickBooks, watch the video below to see how the invoices created in SME sync to QuickBooks and how income is passed.
 
If you are syncing SME with QuickBooks, watch the video below to see how the invoices created in SME sync to QuickBooks and how income is passed.
  
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You will also want to understand how to setup the [[Default Export to QuickBooks Settings]] and review the [[SQLink]] section of the wiki.
 
You will also want to understand how to setup the [[Default Export to QuickBooks Settings]] and review the [[SQLink]] section of the wiki.
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[[File:ToBePrintedFlag.png]]<br>
 
[[File:ToBePrintedFlag.png]]<br>
  
'''Note''' - If you are syncing SME with QuickBooks and you checked the option to '''Set To Be Emailed''' by default, if the Billing
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'''Note''' - If you are syncing SME with QuickBooks and you checked the option to '''Set To Be Emailed''' by default, if the customer doesn't have an email address, the invoice won't be able to sync to QuickBooks.
Customer doesn't have a matching email address with QuickBooks, the invoice won't be able to sync over.
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'''Error:'''
 
<br><u>
 
810: There was an error when saving a Invoice.  QuickBooks error message: The email address specified for this customer is invalid, and the transaction is marked 'To be e-mailed'.
 
</u><br>
 
'''Solution:''' Apply correct email to Billing Customer or uncheck '''To Be Emailed'''.
 
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'''Void Invoice'''
 
'''Void Invoice'''
 
Click '''Action''' > '''Void Invoice''' to void the invoice. The billing status on the invoice changes to Voided. The invoice is closed and moves the order from invoiced to closed.
 
Click '''Action''' > '''Void Invoice''' to void the invoice. The billing status on the invoice changes to Voided. The invoice is closed and moves the order from invoiced to closed.
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#    Void the invoice in QuickBooks.
 
#    Void the invoice in QuickBooks.
 
#    Void the invoice in SME.
 
#    Void the invoice in SME.
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== Calculate Finance Charge ==
 
== Calculate Finance Charge ==

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