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To import customers, you will need the following:
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When importing customers, you will be importing into both the Cust (Customer) table and the CustCont (Customer Contact) table. You will need the following:
 
<br>Spreadsheet with your billable customer
 
<br>Spreadsheet with your billable customer
<br>Spreadsheet with your site customers indicating the parent for that site (If you are using parent/ child structure)
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<br>Spreadsheet with your site customers (If you are using parent/ child structure)
<br>To review parent child structure, please see the video on adding customers by clicking '''[[Customers]]'''
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<br>To review parent child structure, please click [[Customers]]  
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<br>Spreadsheet for your contacts and what customer they are associated with
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<br>First you will import your billable customer (parent)
 
<br>First you will import your billable customer (parent)
 
<br>Then you can import the site customers and link them to the parents
 
<br>Then you can import the site customers and link them to the parents
 
<br>**Make sure each customer record you import is a unique name. QuickBooks does not allow you to have the same name twice.**
 
<br>**Make sure each customer record you import is a unique name. QuickBooks does not allow you to have the same name twice.**
 
<br>Importing contact names and phone numbers will be done by importing into the CustCont table and linking them to the Cust table.
 
  
 
<br>Before preparing for the import, please read this page: '''[[Before Importing - About UID]]'''
 
<br>Before preparing for the import, please read this page: '''[[Before Importing - About UID]]'''
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== Step 1: Prepare the Billable Customer import: ==
 
== Step 1: Prepare the Billable Customer import: ==
 
<br>1. Open Excel and create columns for the site and billing tab based off image 1 below.
 
<br>1. Open Excel and create columns for the site and billing tab based off image 1 below.
<br>2. Paste the customer name in the '''Name''' and '''BillName''' column, as well as the address info. '''**'''Customer names must be no longer than '''40 characters''' if you will be syncing the customer to QuickBooks'''**'''
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<br>2. Paste the customer name in the '''Name''' and '''BillName''' column, as well as the address info.
 
<br>3. In the '''IsBillable''' column, enter TRUE for each row
 
<br>3. In the '''IsBillable''' column, enter TRUE for each row
 
<br>4. If the customer needs to sync to QuickBooks, create a column for '''QBExport''' and enter TRUE in each row.
 
<br>4. If the customer needs to sync to QuickBooks, create a column for '''QBExport''' and enter TRUE in each row.
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<br>5. Enter a column for '''IsActive''' and enter TRUE in each row
 
<br>5. Enter a column for '''IsActive''' and enter TRUE in each row
<br>6. If there are other fields you want to import into such as Terms, TaxGroup, Business Type, you will need to export the tables to get the UID as described on [[Before Importing - About UID]].
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<br>6. If there are other fields you want to import into such as Terms, TaxGroup, Business Type, you will need to export the tables to get the UID as described above.
  
 
<br>[[File:CommonFieldsInCustomerImport.png]]
 
<br>[[File:CommonFieldsInCustomerImport.png]]
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<br>[[File:CustTableColumnHeaderNames.png]]
 
<br>[[File:CustTableColumnHeaderNames.png]]
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== Step 2: Import the Billing Customers ==
 
== Step 2: Import the Billing Customers ==
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<br>1. Open an Excel file
 
<br>1. Open an Excel file
 
<br>2. Prepare the column headers as shown in the below screenshot
 
<br>2. Prepare the column headers as shown in the below screenshot
<br>-  Column A - F is for the ''site'' information (Name, Address1, Address2, City, St, Zip) '''**'''Name must not be longer than '''40 characters''' if you are syncing the customer record to QuickBooks'''**'''
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<br>-  Column A - F is for the ''site'' information (Name, Address1, Address2, City, St, Zip)
 
<br>-  Column G - M is for the ''parent'' info (BillingUID, BillName, BillAddress1, BillCity, BillSt, BillZip)
 
<br>-  Column G - M is for the ''parent'' info (BillingUID, BillName, BillAddress1, BillCity, BillSt, BillZip)
 
<br>[[File:SiteImportSpreadsheet.png]]
 
<br>[[File:SiteImportSpreadsheet.png]]
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<br>-  '''IsBillable''' - value in column is FALSE for “child” customers
 
<br>-  '''IsBillable''' - value in column is FALSE for “child” customers
 
<br>- ''' QBExport''' - if you want the customer to sync to QB, enter TRUE in the column
 
<br>- ''' QBExport''' - if you want the customer to sync to QB, enter TRUE in the column
<br>- '''IsActive''' - value in column is TRUE to make sure customers have an active status
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<br>-  '''TaxGroup and TaxGroupUID''' - as described in the parent import
<br>-  '''TaxGroup and TaxGroupUID''' - as described in the parent import - you will need to get the UIDs out of your SME database.
 
 
<br>-  '''Terms and TermUID''' - as described in the parent import
 
<br>-  '''Terms and TermUID''' - as described in the parent import
 
<br>[[File:CustomerImport_AdditionalColumns.png]]
 
<br>[[File:CustomerImport_AdditionalColumns.png]]
 
== Step 5 : Import the Site Customers ==
 
First import a small portion of your import file, such as the first three rows including the column header row- row 1. After you import the test file, check what you imported. If it looks fine, then you can import the rest. Remember to take the customers you imported on the test import off the full import list or they will be imported twice.
 
 
<br>1. Go to '''Utilities''' > '''Utilities''' > '''Import Data''' and click '''Run It'''. The Data Import window opens
 
<br>1. In the '''Source Filename''' field, browse for your import file. (when browsing for your file, make sure you are search “All Files”)
 
<br>1. In the '''Destination table''' drop down, select Cust
 
<br>1. You will see a preview of your spreadsheet in the grid
 
<br>1. Click '''start'''.
 
<br>1. You will be asked if you want to backup your data. You should be regularly backing up your data, so usually people click No to skip the backup.
 
<br>1. When the import is complete you can close the Data Import window and look in the Customer module for the site customers you imported.
 
 
 
== Next - Importing Contacts for the Customers ==
 
Click [[Importing Contacts for Customers]] to learn how to import contacts for the customers.
 
<br> If you aren't importing contacts, you can now sync the customers over from SME over to QuickBooks. If you are import contacts, wait to do the sync until after the contacts are imported.
 

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