Editing Editing a Combined Invoice

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'''NOTE: SME Invoices need to be edited in SME. QuickBooks invoices need to be edited in QuickBooks.'''
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'''***'''SME Invoices need to be edited in SME. QuickBooks invoices need to be edited in QuickBooks.'''***'''
 
 
When an order has been invoiced in SME there are certain restrictions placed on changes to information which would compromise the integrity of the invoice. This is in place to keep the order and invoice in sync. The following info should help with managing invoice edits:
 
 
 
'''Invoices with Combined Orders:'''
 
 
 
:*Any field that will not affect the ‘Price’ on the order can be modified (As of 8.1.5.86) without performing the actions below
 
 
 
:*If ‘Price’ for any item requires modification do the following:
 
 
 
:*From the Invoice
 
 
 
::#Note the order number
 
::#Go to the Service/Install tab
 
::#Remove the order from the invoice (the invoice will remain open)
 
::#The order will go to a ‘Closed’ status
 
::#Go to the order and make your edits
 
::#Go back to the invoice Service/Install tab and reattach the order
 
::#Recalculate the Invoice if required to reflect the changes
 
::#Re-export to QB if required
 
 
 
 
'''Partially Invoiced:'''
 
 
 
*On invoiced items for ‘Partially Invoiced’ orders you can edit all items. This is because once an item has been invoiced it is no longer attached to the order and is carried under the Itemized Invoice. (Make your edits on the Itemized Invoice).
 
 
 
*If the change must be reflected, on both the itemized invoice and the order, and the history must match… rare occurrences, then you have no choice but to roll back the invoice, modify the order, and re-invoice.
 
  
 
If you need to edit a combined invoice in SME, you will need to go to the order that is on that invoice,  edit the order and the invoice for the order will be updated. There are four main scenarios for editing combined invoices described below.  
 
If you need to edit a combined invoice in SME, you will need to go to the order that is on that invoice,  edit the order and the invoice for the order will be updated. There are four main scenarios for editing combined invoices described below.  

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