Editing Common SQLink Errors
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== SQLink Error 702 == | == SQLink Error 702 == | ||
− | 702 - 702: The query request has not been fully completed. There was a required element ("800005BC-1267498278") that could not be found in QuickBooks | + | 702 - 702: The query request has not been fully completed. There was a required element ("800005BC-1267498278") that could not be found in QuickBooks. |
− | The string - ("800005BC-1267498278" | + | The string - ("800005BC-1267498278") - means that this customer used to be in QB but it now has a new CustID. We do not know how this happens and sometimes QB will accept it and sometimes you have to change the name to sync it. |
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== SQLink Error 805 == | == SQLink Error 805 == | ||
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Need to shorten the address to less than 40 characters. There are tools available online to help you count characters such as http://www.lettercount.com/ | Need to shorten the address to less than 40 characters. There are tools available online to help you count characters such as http://www.lettercount.com/ | ||
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The other is to place the cursor over the customer and drag it to the new parent. If there are payments, etc.. you will not be able to move the customer. This will also return an error in SQLink since if QB cannot move it then SQLink cannot move it. | The other is to place the cursor over the customer and drag it to the new parent. If there are payments, etc.. you will not be able to move the customer. This will also return an error in SQLink since if QB cannot move it then SQLink cannot move it. | ||
− | These issues are why I recommend 'only' reassigning customers in QuickBooks. | + | These issues are why I recommend 'only' reassigning customers in |
+ | QuickBooks. | ||
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== SQLink Error 810 == | == SQLink Error 810 == | ||
− | + | 810: There was an error when saving a Invoice. QuickBooks error message: The transaction is empty.<br> | |
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− | <br> | ||
− | + | it means the invocie was a combined invoice and the order on the invoice was removed or deleted. Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | |
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- Check if the record should be tied to a specific customer. If the record has no information you can safely set it as inactive and delete it.<br> | - Check if the record should be tied to a specific customer. If the record has no information you can safely set it as inactive and delete it.<br> | ||
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== Duplicate Customer == | == Duplicate Customer == | ||
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You can follow the following steps to resolve the error or watch the video below. | You can follow the following steps to resolve the error or watch the video below. | ||
− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
<br>'''Find which customer record is the duplicate''' | <br>'''Find which customer record is the duplicate''' | ||
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− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
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# Run the QBFC7_0Installer. | # Run the QBFC7_0Installer. | ||
− | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. | + | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. to check this: |
# Open QuickBooks. | # Open QuickBooks. | ||
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* Remove the 1 from the name and click '''OK'''. | * Remove the 1 from the name and click '''OK'''. | ||
* When asked if you would like to merge the names, click '''Yes'''. | * When asked if you would like to merge the names, click '''Yes'''. | ||
− | <br>5. | + | <br>5. Do this for all items that have the issue from the SME log. |
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