Difference between revisions of "FTP Error Reports"
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== FTP Error Reports == | == FTP Error Reports == | ||
When getting errors on custom report entries you can FTP the Error reports to us. | When getting errors on custom report entries you can FTP the Error reports to us. | ||
| − | 1. Click Help on top SME toolbar | + | *1. Click Help on top SME toolbar |
| − | 2. Click Tech Support Utilities | + | *2. Click Tech Support Utilities |
| − | 3. Enter Update Code | + | *3. Enter Update Code |
| − | 4. Enter 988 in next window to zip the reports and FTP them to High5 for review. | + | *4. Enter 988 in next window to zip the reports and FTP them to High5 for review. |
Latest revision as of 22:41, 22 October 2014
FTP Error Reports
When getting errors on custom report entries you can FTP the Error reports to us.
- 1. Click Help on top SME toolbar
- 2. Click Tech Support Utilities
- 3. Enter Update Code
- 4. Enter 988 in next window to zip the reports and FTP them to High5 for review.