Editing TechPortal for SME
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# Click '''Search''' > '''Search Active Users''' and select the technician you want to provide TechPortal access to. | # Click '''Search''' > '''Search Active Users''' and select the technician you want to provide TechPortal access to. | ||
# On the Details and Settings tab, enter your technician’s email address in the '''Email''' field. This is the technicians SME TechPortal Username. | # On the Details and Settings tab, enter your technician’s email address in the '''Email''' field. This is the technicians SME TechPortal Username. | ||
− | # Enter an''' Employee ID''' for the technician | + | # Enter an''' Employee ID''' for the technician. When your technician enters services performed on an order, the note will be time and date stamped. In the time and date stamp line you will also see the Employee ID. |
# On the Technician Settings tab, enter a TechPortal password for your tech in the '''Web Access Password''' field. | # On the Technician Settings tab, enter a TechPortal password for your tech in the '''Web Access Password''' field. | ||