Editing System Requirements

==Client & Server System Requirements for SME==

==SME Technical Specifications:==


===SME and system requirements for Client Machine===
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*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
*Minimum memory required: 8GB - 16GB recommended
*Minimum free hard disk space required: 300 MB, 1 GB recommended
*Operating system version: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
*Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200
*Network: 10Mbps min, 100Mbps or 1Gbps recommended.

===SME minimum system requirements for Server===
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*Minimum CPU required: 2 or more GHz recommended.

*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig
minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for
the applications in addition to the reserve for SQL

*Go to this article for details for improving SQL Performance

*MS SQL should not be installed on a domain controller due to security considerations and domain controller default
SQL databases (Note: As of SQL 2017 Microsoft will no longer allow the installation of SQL on a domain controller).

*MS SQL version should be matched to server operating system 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2,
Server 2016 – SQL 2017, etc. (Note: 2008 – SQL 2008 R2,SQL 2012, SQL 2014 are no longer supported by Microsoft
and you should update your systems ASAP).

*Server should have a separate drive for SQL Temp database usage, solid state drives are best, as this database is
written to often in high volume operations (SQL Performance)

*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred, use solid state drives for faster performance.

*Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage

*A separate partition can suffice if another drive is not available

*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200

*Network: 10Mbps min, 100Mbps or 1Gbps recommended, faster is better.

*Operating System: Windows 10, or Windows Server 2016, SQL 2016-Server 2022. (Note: any MS operating system
prior to Windows 10 is no longer supported by Microsoft and its use should be discontinued immediately).

*MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not
recommend installing on a server running MS Exchange Server. (Note: As of SQL 2017 this is no longer allowed in any
manner by the SQL installer).

*Database: MS SQL 2017 - 2022 any edition. (Note: SQL 2008, 2012 are no longer supported).

*Note: The Express Edition is free and has no user limit, but does have the following limits:
Database limit of 10GB for 2012 + Limits processor cores to 1 Memory usage to 4 gig (SQL 2017+ now combine some
previously separated memory processes and may require significantly more memory than the posted limits). This is
sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL
instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line
while performing the maintenance

*Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions

*High5 follows Microsoft directives for lifecycle product support. https://support.microsoft.com/en-us/lifecycle

==System Requirements for Mobile SME Products==
See [[SME Mobile Prerequisites]] for system requirements.
<br>Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.

==Quickbooks==
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*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]
*Quickbooks system requirements: 8GB RAM for 1-5 users, 12GB RAM for 10 users