Difference between revisions of "Steps to create a new user profile"
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SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | ||
| − | <br>Common Reasons: | + | |
| + | <br>'''Common Reasons''': | ||
<br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | <br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | ||
<br>- Persistent issues with some editing windows like the labor editor or material editor | <br>- Persistent issues with some editing windows like the labor editor or material editor | ||
Latest revision as of 22:02, 7 November 2012
SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:
Common Reasons:
- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
- Persistent issues with some editing windows like the labor editor or material editor
- Emailing of reports stops working
Steps to create a new user profile:
1) Help> Tech Support Utilities> code 833
2) Go up one level and rename your profile
3) Close and reopen SME