Difference between revisions of "Steps to create a new user profile"

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(Created page with "<br>1) '''Help'''> '''Tech Support Utilities'''> code 833 <br>2) Go up one level and rename your profile <br>3) Close and reopen SME")
 
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SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME.  Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:
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<br>Common Reasons:
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<br>-          You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
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<br>-          Persistent issues with some editing windows like the labor editor or material editor
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<br>-          Emailing of reports stops working
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<br>'''Steps to create a new user profile:'''
 
<br>1) '''Help'''> '''Tech Support Utilities'''> code 833
 
<br>1) '''Help'''> '''Tech Support Utilities'''> code 833
 
<br>2) Go up one level and rename your profile  
 
<br>2) Go up one level and rename your profile  
 
<br>3) Close and reopen SME
 
<br>3) Close and reopen SME

Revision as of 22:02, 7 November 2012

SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:


Common Reasons:
- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
- Persistent issues with some editing windows like the labor editor or material editor
- Emailing of reports stops working


Steps to create a new user profile:
1) Help> Tech Support Utilities> code 833
2) Go up one level and rename your profile
3) Close and reopen SME