Editing SMO Jobs

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Back to [[SMO]] main page
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Back to [[SMO]] Home
 
 
[[File:SMOJobListPrintscreen.jpg|frame|right]]
 
  
 
=Overview=
 
=Overview=
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**Remember, your list of employees can be found under "Settings" > "Users"
 
**Remember, your list of employees can be found under "Settings" > "Users"
 
*Status
 
*Status
**Note: To alter the options available in the "status" dropdown list, just go to "settings" > "Lists" > "Add New" job status. If the user tries to create a new job with a blank status an error message will result. The user must populate the status field in order to create a new job.
 
 
*Job Contact: choose one of the contacts from the company that is relevant to the job
 
*Job Contact: choose one of the contacts from the company that is relevant to the job
 
*Sales Person: Assign a salesperson from your list of employees
 
*Sales Person: Assign a salesperson from your list of employees
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==='''Time'''===
 
==='''Time'''===
There are a few different ways to log time spent on a job.
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Assign a timeline for the job
*Stopwatch: Use the stopwatch at the top of the job page
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*Start Time
**Select the type of time (overtime, travel time, etc)
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*Hours
**Start the stopwatch
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*Service Item: overtime, regular time, travel time, etc
**Stop the stopwatch when the work is over
 
**The elapsed time will automatically be logged under the "Time" tab
 
**NOTE: Time logged using the stopwatch is automatically billed to the customer. If you want to log non-billable time, see below.
 
 
 
*Time Tab: Alternatively you can add increments of time manually by clicking on the "Time" tab under a job
 
**Select "Add Time" to log time that has already been spent working or select "Add Schedule" to log time that will be spent working in the future.
 
**Select the field technician you have assigned to the task
 
**Select the type of time
 
**Select the start date and time
 
**Input the number of hours worked
 
**Decide whether that time is billable to the customer or not
 
  
 
==='''Items'''===
 
==='''Items'''===
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==='''Custom Fields'''===
 
==='''Custom Fields'''===
Custom fields give the user the ability to create infinitely customizable documents containing text boxes, dropdown lists, tables, legends and more that are relevant to the specific task they assign.
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Custom fields give the user the ability to create infinitely customizable documents containing text boxes, dropdown lists, tables, legends and more that are relevant to the specific task they assign.
 
 
While working in the custom fields tab, the user also has the following options:
 
 
 
*Email: The "email" button will send a copy of the custom fields page to the customer.
 
  
*Send Email: The "send email" button will open a dialog box which allows the user to write a normal email to the correspondent of their choice.
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=Edit a Job=
 
 
=Job Actions=
 
 
To edit an existing job click on a job reference number or title in the job list. That will bring up the following actions:
 
To edit an existing job click on a job reference number or title in the job list. That will bring up the following actions:
  
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===Invoice and Pay===
 
===Invoice and Pay===
Gives the user the following options:
 
 
*Job
 
**Goes back to the job's main page
 
*Print
 
**Converts the invoice to a PDF to allow for printing a hard copy
 
*Email
 
**Will email an invoice to the contact for the selected customer/company. The invoice contains the date of the invoice, the customer/company name, the invoice number/title, a customizable summary and the total monetary amount
 
  
 
===Email===
 
===Email===
Sends a job report to the contact listed for the selected customer/company which contains the following info:
 
*Job Number
 
*Job Name
 
*Due Date
 
*Class Type
 
*Technician assigned to job
 
*Job Status
 
*Sales Person
 
*Primary Contact
 
  
 
===Print===
 
===Print===
 
=Recurring Jobs=
 
The recurring job feature allows the user to create a job that will be performed on a regular basis (daily, weekly, monthly, yearly) so that SMO will automatically generate the job for each occurrence rather than the user having to input the same job info for each occurrence. SMO will also create the job a number of days in advance (specified by the user) to alert the user that the job is coming up again soon. To create a recurring job:
 
 
# Create a job as you normally would by going to the "Jobs" tab, adding a new job, entering details and saving it.
 
# Enter any notes, attach documents, assign items or labor and designate custom fields as you normally would
 
# Select "Make Recurring" from the "Actions" drop down menu
 
 
[[File:MakeRecurringAction2.png|border]]                     [[File:RecurringTemplateFields.png|border]]
 
 
 
Fill out the resulting template page and save your recurring job
 
 
SMO will generate a job in advance of the job due date according to how many days in advance the user specifies. When the job is generated the only action that is necessary is to invoice it using the green invoice button in the main "Jobs" tab. If that job isn't relevant on that recurrence then the user can just as easily close the job using the blue close button in the main "Jobs" tab.
 

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