Editing SLA Category
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− | == If the due date is missed | + | == If the due date is missed == |
If you don't add labor to the order before the due date/time set by the SLA Category, the order status will change to the status set in the '''If order is not dispatched, set status''' field on the SLA Category. | If you don't add labor to the order before the due date/time set by the SLA Category, the order status will change to the status set in the '''If order is not dispatched, set status''' field on the SLA Category. | ||