Difference between revisions of "Post Credit to Invoice"

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If you are syncing SME with QuickBooks, you will want to enter your credits in QuickBooks. Click '''[[Credits Entered in QuickBooks]]''' to see how the QB Credit syncs to SME. If you aren't using QuickBooks, you can apply a credit to an invoice in SME and a credit memo is generated in the Receivables module.
 
  
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Click '''[[Credits Entered in QuickBooks]]''' to see how the QB Credit syncs to SME.
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== Post Credit to an Open Invoice in SME ==
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You can apply a credit to an invoice in SME and a credit memo is generated in the Receivables module.
  
 
#      Go to the invoice you need to apply a credit to.
 
#      Go to the invoice you need to apply a credit to.
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#      Click '''OK'''.
 
#      Click '''OK'''.
  
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<br>[[File:SME_CreditOnInvoice.png]]
  
 
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<br>'''View the credit on the invoice'''
[[File:CreditAmount.jpg]]
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#      Select the '''Payments''' tab on the invoice.
 
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#      Notice the Credit Memo applied to the invoice (Image below)
 
 
 
 
<u>View the credit on the invoice:</u>
 
 
 
#      Select the Totals tab on the invoice.
 
#      Locate the Credits field. The credit posted will be populated here. Notice the Balance Due field.
 
 
   
 
   
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<br>[[File:SMEInvoice_PaymentTab_CreditMemo.png]]
  
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<br>'''Sync the updated invoice to QB'''
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<br>On the Details and Settings tab, check '''Export to QuickBooks'''
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<br>Sync invoices from SME to QuickBooks
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<br>Locate the invoice in QuickBooks and notice the credit line added to the invoice (image below)
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<br>[[File:SMECreditAppliedToSMEINvoice.png]]
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<br>
  
<u>Review the credit memo in Payments:</u>
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=== Discount and Credit with Tax ===
 
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<br>On the QuickBooks invoice, the credit passes through SMP_Credit.
#      In the Invoice, select the '''Payments''' tab.
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<br>Make sure you have the''' tax code''' set the way you need on your SMP_Credit set and the '''Account''' set to what you need.
#      Double click on the credit on the payment tab.
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<br>In QuickBooks, click Lists > Item List and search for SMP_Credit to edit the item,
 
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<br>- If Tax code set to '''non''' - discount is applied after sales tax
The Credit Memo will open in the Payments section of the Receivables module. (image below)
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<br>- If Tax code set to '''tax''' - discount is applied before sales tax (image below)
 
 
  
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<br>[[File:SMP_CreditTaxSettings.png]]
  
  
[[File:AppliedCredit.jpg]]
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== Post Credit to a Closed Invoice in SME ==
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Go to the Closed Invoice and click '''Actions''' >''' Post Credit'''
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<br>[[File:ClosedInvoice_ApplyCredit.png]]
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<br>The following message will open: The Invoice has been closed. Issue Refund?
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<br>[[File:InvoiceClosed_IssueRefund.png]]
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<br>Click '''Yes''' to proceed
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<br>The following message will open: Apply difference as account credit?
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<br>[[File:ApplyDifferenceAsAccountCredit.png]]
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<br>Click '''Yes''' and an Open Undistributed Payment will be created in SME.
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<br>Click '''No''' and a Distributed Refund Amount will be created in SME.
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<br>In the Credit window that opens, enter the '''Credit Amount''' and a '''note''' if needed.
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<br>[[File:EnterCreditForPaidInvoice.png]]
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<br>Click '''OK'''.
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<br>Check '''Export to QuickBooks''' on the invoice to sync the invoice back to QuickBooks with the refund. The refund pass through SMP_Refund on the QB invoice (image below). Note the payment will be taken off the invoice in QB. Reapply the payment in QB and determine if you are leaving the credit to use later or refunding the amount to the customer.
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<br>[[File:RefundLIneItemONQBInvoice.png]]
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=== Taxcode on Refund ===
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<br>Make sure you have the SMP_Refund item setup. The tax code set on the items determines if the refund is applied before or after sales tax. Also set the Account on the item.
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<br>[[File:SMP_RefundSettings.png]]

Latest revision as of 20:55, 8 April 2016

Click Credits Entered in QuickBooks to see how the QB Credit syncs to SME.

Post Credit to an Open Invoice in SME[edit]

You can apply a credit to an invoice in SME and a credit memo is generated in the Receivables module.

  1. Go to the invoice you need to apply a credit to.
  2. Click Actions > Post Credit.
  3. In the Credit window, enter the Credit Amount and type notes if necessary. (image below)
  4. Click OK.


SME CreditOnInvoice.png


View the credit on the invoice

  1. Select the Payments tab on the invoice.
  2. Notice the Credit Memo applied to the invoice (Image below)


SMEInvoice PaymentTab CreditMemo.png


Sync the updated invoice to QB
On the Details and Settings tab, check Export to QuickBooks
Sync invoices from SME to QuickBooks
Locate the invoice in QuickBooks and notice the credit line added to the invoice (image below)
SMECreditAppliedToSMEINvoice.png

Discount and Credit with Tax[edit]


On the QuickBooks invoice, the credit passes through SMP_Credit.
Make sure you have the tax code set the way you need on your SMP_Credit set and the Account set to what you need.
In QuickBooks, click Lists > Item List and search for SMP_Credit to edit the item,
- If Tax code set to non - discount is applied after sales tax
- If Tax code set to tax - discount is applied before sales tax (image below)


SMP CreditTaxSettings.png


Post Credit to a Closed Invoice in SME[edit]

Go to the Closed Invoice and click Actions > Post Credit
ClosedInvoice ApplyCredit.png
The following message will open: The Invoice has been closed. Issue Refund?
InvoiceClosed IssueRefund.png
Click Yes to proceed
The following message will open: Apply difference as account credit?
ApplyDifferenceAsAccountCredit.png
Click Yes and an Open Undistributed Payment will be created in SME.
Click No and a Distributed Refund Amount will be created in SME.
In the Credit window that opens, enter the Credit Amount and a note if needed.
EnterCreditForPaidInvoice.png
Click OK.
Check Export to QuickBooks on the invoice to sync the invoice back to QuickBooks with the refund. The refund pass through SMP_Refund on the QB invoice (image below). Note the payment will be taken off the invoice in QB. Reapply the payment in QB and determine if you are leaving the credit to use later or refunding the amount to the customer.
RefundLIneItemONQBInvoice.png

Taxcode on Refund[edit]


Make sure you have the SMP_Refund item setup. The tax code set on the items determines if the refund is applied before or after sales tax. Also set the Account on the item.
SMP RefundSettings.png