Editing Hosting for QuickBooks and SME
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Daily backups are performed for SQL server and customer data to Amazon S3 for 7 days. Data from S3 can be quickly retrieved. | Daily backups are performed for SQL server and customer data to Amazon S3 for 7 days. Data from S3 can be quickly retrieved. | ||
− | After | + | After 14 days these backups are moved to Amazon Glacier for 90 days. Amazon Glacier is intended for data archive and takes 3.5 hours to retrieve data after requested. Usually customers will want recent data backups if ever, however if older backups are required these can be retrieved with sufficient notice to High5 support team. |
If a customer needs longer retention rates, these can be changed with additional charge. | If a customer needs longer retention rates, these can be changed with additional charge. | ||
Note that backup retrieval will be charged at the standard hourly support rate. | Note that backup retrieval will be charged at the standard hourly support rate. | ||
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