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<br>'''1)''' The easiest method is to check if you can rename the sme5.exe executable. If you can then all users are out of the program.  
 
<br>'''1)''' The easiest method is to check if you can rename the sme5.exe executable. If you can then all users are out of the program.  
 
<br>a. Highlight the sme5.exe and rename to sme5.1.exe - if you can rename then rename it back to sme5.exe as shown in the video linked below.
 
<br>a. Highlight the sme5.exe and rename to sme5.1.exe - if you can rename then rename it back to sme5.exe as shown in the video linked below.
<br>Demo Video Link: http://goview.com/?id=0e6f8e6f-f6b0-4bb3-b5ab-34f359f5227f  
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<br>http://goview.com/?id=0e6f8e6f-f6b0-4bb3-b5ab-34f359f5227f  
<br>b. Proceed with the update using the instructions at this wiki link: http://high5software.com/mediawiki/index.php?title=Updating_SME_7.2  
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<br>c. Proceed with the update using the instructions at this wiki link: http://high5software.com/mediawiki/index.php?title=Updating_SME_7.2  
 
 
 
<br>'''2)''' Another method is to reboot the computer or server hosting the SME database. However this is not always an option as other business critical programs and processes may be running on the system.
 
<br>'''2)''' Another method is to reboot the computer or server hosting the SME database. However this is not always an option as other business critical programs and processes may be running on the system.
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<br>e. All files highlighted in blue must be closed - right click on the files and select '''Close Open File'''.  
 
<br>e. All files highlighted in blue must be closed - right click on the files and select '''Close Open File'''.  
 
<br>g. Answer '''Yes''' to this prompt  
 
<br>g. Answer '''Yes''' to this prompt  
<br>Demo Video Link: http://goview.com/?id=da121b49-c9f3-4d6a-8318-9adda2144ed2  
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<br>h. http://goview.com/?id=da121b49-c9f3-4d6a-8318-9adda2144ed2  
  
 
<br>'''4)''' Checking using MS SQL Management Studio - open Microsoft Management Studio
 
<br>'''4)''' Checking using MS SQL Management Studio - open Microsoft Management Studio
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<br>b. Change the <dbname> to your database name
 
<br>b. Change the <dbname> to your database name
<br>Demo Video Link: http://goview.com/?id=29be0448-ca0f-48b6-b9e5-f5a8815a8464  
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<br>c. http://goview.com/?id=29be0448-ca0f-48b6-b9e5-f5a8815a8464  
<br>c. Proceed with the update using the instructions at this wiki link: http://high5software.com/mediawiki/index.php?title=Updating_SME_7.2
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<br>d. Proceed with the update using the instructions at this wiki link: http://high5software.com/mediawiki/index.php?title=Updating_SME_7.2

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