Editing Common SQLink Errors
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== SQLink Error 810 == | == SQLink Error 810 == | ||
− | + | 810: There was an error when saving a Invoice. QuickBooks error message: The transaction is empty.<br> | |
− | + | In this case the invoice was a combined invoice and the order on the invoice was removed or deleted. Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | |
− | + | Can also come up as 'The transaction must be positive' | |
+ | Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | ||
− | '' | + | Can also come up as 'Invoice ##### skipped - voided invoices cannot be exported' |
+ | Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | ||
− | + | This error can also come under PO as: 810: There was an error when saving a Bill. QuickBooks error message: This transaction action is not allowed for this user. - Probable causes are the user running SQLink does not have permission to modify bills in QuickBooks or the closing date has been set and a QB Admin would need to modify the restriction to export the PO/Bill. <br> | |
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− | 810: There was an error when saving a Bill. QuickBooks error message: This transaction action is not allowed for this user. | ||
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== SQLink Error 851 : Unable to find the QuickBooks Request Processor == | == SQLink Error 851 : Unable to find the QuickBooks Request Processor == | ||
− | 851 : Unable to find the QuickBooks Request | + | 851 : Unable to find the QuickBooks Request PRrocessor on your system. Please make sure that QuickBooks 2002 Pro or higher is installed on your system |
Download and run the installer from the following link. | Download and run the installer from the following link. | ||
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You can follow the following steps to resolve the error or watch the video below. | You can follow the following steps to resolve the error or watch the video below. | ||
− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
<br>'''Find which customer record is the duplicate''' | <br>'''Find which customer record is the duplicate''' | ||
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− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
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# Run the QBFC7_0Installer. | # Run the QBFC7_0Installer. | ||
− | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. | + | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. to check this: |
# Open QuickBooks. | # Open QuickBooks. | ||
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* Remove the 1 from the name and click '''OK'''. | * Remove the 1 from the name and click '''OK'''. | ||
* When asked if you would like to merge the names, click '''Yes'''. | * When asked if you would like to merge the names, click '''Yes'''. | ||
− | <br>5. | + | <br>5. Do this for all items that have the issue from the SME log. |
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== Error - QBFC Not Found == | == Error - QBFC Not Found == | ||
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== There is no disk in the drive. Please insert a disk into drive E. == | == There is no disk in the drive. Please insert a disk into drive E. == | ||
− | This happens when USB devises are removed without first ejecting the media. This can happen either from USB or DVD/CD devises. You may also need to put a readable DVD or CD in your removable drives. | + | This happens when USB devises are removed without first ejecting the media. This can happen either from USB or DVD/CD devises. You may also need to put a readable DVD or CD in your removable drives. |
− | <br> | + | <br>A quick way to stop the error from popping up is to quickly click the "Save to file" button in lower right corner. You can click "Cancel" on the window that opens. |
− | <br> | + | <br>SQLink_SaveToFile.png |
− | <br> | + | <br>'''Prevent the error from happening in the future:''' |
− | <br> | + | <br>1. First look at the removable USB devises icon next to the system clock. |
+ | <br> [[File:RemovableDisc.png]] | ||
+ | <br>2. When you put the mouse over the icon you’ll see the following: | ||
+ | <br> [[File:SafelyRemove.png]] | ||
+ | <br>3. Click on the icon and you will see all USB related devises | ||
+ | <br> [[File:EjectFlash.png]] | ||
+ | <br>4. Remove all drive related entries that are not currently plugged in. | ||
+ | <br>5. Place a disk in all DVD/CD drives. | ||
+ | <br>6. This should clear up the issue. | ||
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+ | <br>More info on the topic: | ||
+ | <br>http://ccrqblog.ccrsoftware.info/2010/02/stopping-the-windows-no-disk-error/ | ||
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− | <br>''' | + | <br>'''For more dire cases do the following:''' |
<br>1. Right click on '''My Computer''' | <br>1. Right click on '''My Computer''' | ||
<br>2. Click on '''Manage''' | <br>2. Click on '''Manage''' | ||
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<br>'''Note:''' On some computers you will see duplicate entries in your device manager. You will need to Disable the duplicates. | <br>'''Note:''' On some computers you will see duplicate entries in your device manager. You will need to Disable the duplicates. | ||
<br>[[File:DuplicateDiscs.png]] | <br>[[File:DuplicateDiscs.png]] | ||
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== QuickBooks warning 550 == | == QuickBooks warning 550 == | ||
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==SQLink Error 511 - QBRequestID has been used previously for another request == | ==SQLink Error 511 - QBRequestID has been used previously for another request == | ||
− | This message is from QuickBooks. Usually closing and reopening QB will clear the message and reset the request processor | + | This message is from QuickBooks. Usually closing and reopening QB will clear the message and reset the request processor. We've noticed that the QB ID generator sometimes gets stuck, and when it does, this is the outcome. |
<br>[[File:Error511_QBRequestID.png]] | <br>[[File:Error511_QBRequestID.png]] | ||
− | <br>To resolve, close QuickBooks and reopen | + | <br>To resolve, close QuickBooks and reopen. This should reset the QuickBooks ID generation |
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