Editing Common SQLink Errors
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== SQLink Error 702 == | == SQLink Error 702 == | ||
− | 702 - 702: The query request has not been fully completed. There was a required element ("800005BC-1267498278") that could not be found in QuickBooks. The element (########-#########) is the | + | 702 - 702: The query request has not been fully completed. There was a required element ("800005BC-1267498278") that could not be found in QuickBooks. The element (########-#########) is QB the term for an item; Customer, Vendor, Employee, Inventory, Service, Account, etc... |
The string - ("800005BC-1267498278" - is the QB ID for an item in QB) - means that the item, a customer, invoice, account, service, etc... used to be in QB but it now has a new QB ID or has otherwise been modified in QB. Modifications can include setting the item as inactive, deleting or merging it with another item, etc... To resolve look at all items related to the error and make sure they exist in QB. | The string - ("800005BC-1267498278" - is the QB ID for an item in QB) - means that the item, a customer, invoice, account, service, etc... used to be in QB but it now has a new QB ID or has otherwise been modified in QB. Modifications can include setting the item as inactive, deleting or merging it with another item, etc... To resolve look at all items related to the error and make sure they exist in QB. | ||
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Need to shorten the address to less than 40 characters. There are tools available online to help you count characters such as http://www.lettercount.com/ | Need to shorten the address to less than 40 characters. There are tools available online to help you count characters such as http://www.lettercount.com/ | ||
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== SQLink Error 810 == | == SQLink Error 810 == | ||
− | + | 810: There was an error when saving a Invoice. QuickBooks error message: The transaction is empty.<br> | |
− | + | In this case the invoice was a combined invoice and the order on the invoice was removed or deleted. Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | |
− | + | Can also come up as 'The transaction must be positive' | |
+ | Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | ||
− | '' | + | Can also come up as 'Invoice ##### skipped - voided invoices cannot be exported' |
− | + | Go to invoice in SME and either uncheck "export to QB" or delete invoice.<br> | |
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+ | This error can also come under PO as: 810: There was an error when saving a Bill. QuickBooks error message: This transaction action is not allowed for this user. - Probable causes are the user running SQLink does not have permission to modify bills in QuickBooks or the closing date has been set and a QB Admin would need to modify the restriction to export the PO/Bill. <br> | ||
== SQLink Error 201 == | == SQLink Error 201 == | ||
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You can follow the following steps to resolve the error or watch the video below. | You can follow the following steps to resolve the error or watch the video below. | ||
− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
<br>'''Find which customer record is the duplicate''' | <br>'''Find which customer record is the duplicate''' | ||
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− | + | <videoflash>5EC0ZdD3I7I</videoflash> | |
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# Run the QBFC7_0Installer. | # Run the QBFC7_0Installer. | ||
− | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. | + | Also, SQLink and QuickBooks must reference the same path to access the QuickBooks company file. to check this: |
# Open QuickBooks. | # Open QuickBooks. | ||
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[[File:QBFC_Not_Found.png]] | [[File:QBFC_Not_Found.png]] | ||
<br>The QBFC program is local to the logged on user. Download and run the installer from the following link. | <br>The QBFC program is local to the logged on user. Download and run the installer from the following link. | ||
− | <br>QBFC | + | <br>QBFC 8.0: http://high5software.com/downloads/QB/QBFC8_0Installer.exe |
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== SQLink stops processing in the middle of a sync == | == SQLink stops processing in the middle of a sync == | ||
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== There is no disk in the drive. Please insert a disk into drive E. == | == There is no disk in the drive. Please insert a disk into drive E. == | ||
− | This happens when USB devises are removed without first ejecting the media. This can happen either from USB or DVD/CD devises. You may also need to put a readable DVD or CD in your removable drives. | + | This happens when USB devises are removed without first ejecting the media. This can happen either from USB or DVD/CD devises. You may also need to put a readable DVD or CD in your removable drives. |
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+ | <br>1. First look at the removable USB devises icon next to the system clock. | ||
+ | <br> [[File:RemovableDisc.png]] | ||
+ | <br>2. When you put the mouse over the icon you’ll see the following: | ||
+ | <br> [[File:SafelyRemove.png]] | ||
+ | <br>3. Click on the icon and you will see all USB related devises | ||
+ | <br> [[File:EjectFlash.png]] | ||
+ | <br>4. Remove all drive related entries that are not currently plugged in. | ||
+ | <br>5. Place a disk in all DVD/CD drives. | ||
+ | <br>6. This should clear up the issue. | ||
− | <br> | + | <br>More info on the topic: |
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− | <br> | + | <br>http://ccrqblog.ccrsoftware.info/2010/02/stopping-the-windows-no-disk-error/ |
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− | <br> | + | <br>For more dire cases do the following: |
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<br>1. Right click on '''My Computer''' | <br>1. Right click on '''My Computer''' | ||
<br>2. Click on '''Manage''' | <br>2. Click on '''Manage''' | ||
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<br>[[File:DuplicateDiscs.png]] | <br>[[File:DuplicateDiscs.png]] | ||
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== QuickBooks warning 550 == | == QuickBooks warning 550 == | ||
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<br>This is a warning / bug from QuickBooks which High5 can't do anything about. The record should be updated with the sync, but to stop getting the error you must go to the record in QuickBooks and enter any character in the Notes. | <br>This is a warning / bug from QuickBooks which High5 can't do anything about. The record should be updated with the sync, but to stop getting the error you must go to the record in QuickBooks and enter any character in the Notes. | ||
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