Cloud Access through RDP

Please make sure that the following settings are configured when connecting to our remote server:

I also recommend saving the connection to a desktop shortcut so the settings are stored for future use.

Saving instructions are at the end of the configuration steps.

- Launch the Remote Desktop Connection utility from Windows> Start> Remote Desktop Connection (RDP)

RDP Connection

Click on the ‘Show Options’ in the lower right hand corner

Enter Your Server \ Your Login info – as provided by High 5 Software
Click on Allow me to Save Credentials
Click on the Display Tab

Set the screen size. (Note: if you do not want the RDP session to take over your entire screen you can choose a setting slightly smaller than the entire screen).
Set the color depth (Note: lower = faster)
Click on the ‘Local Resources’ tab

Check Printers (Note: All could servers are set to utilize local printing resources)
Check Clipboard (Note: All could servers are set to utilize local printing resources)
Click on the ‘More’ button

Check ‘Drives’ – you can check all that apply. If your computer is on a network you can also check mapped drives
Click OK and save the configuration
Click on the ‘Experience’ tab

You can set your connection quality or leave it to Automatic
Click back on the ‘General’ tab