Install Info Tab

This tab gives you an overview of the customer site. You may have individual maintenance contracts for the customer as well.

Install Date	Installation date at customer site
Installer	Technician that did the install
Selling Price	Type the selling price.
Warranty Exp.	Set the date for warranty expiration. If “Warn on Expiration” is checked and it is past the date, the following message will populate the message field on Details and Settings: “Warranty expired: x/x/20xx”
Maintenance Exp.	Set the date for maintenance expiration. If “Warn on Expiration” is checked and it is past the date, the following message will populate the message field on Details and Settings: “Maintenance expired: x/x/20xx”
Minimum Prepaid Services	Set the minimum prepaid services required for this customer.  SME will compare the amount here to the amount entered on Customer Activity tab > Prepaid Services. When below the minimum level, the following message will populate the message field on Details and Settings: “Minimum level of prepaid services reached x/x/20xx”
Minimum Prepaid Hours	Set the minimum prepaid hours required for this customer.  SME will compare the amount here to the amount entered on Customer Activity tab > Prepaid Hours. When below the minimum level, the following message will populate the message field on Details and Settings: “Minimum level of prepaid hours reached x/xx/20xx”
System	Your SME Administrator may have customized this field. Choose the system associated with this customer.
Software	Type your customer’s software installed
LD Carrier	Long Distance Carrier
Maintenance Costs	Type the maintenance cost for the customer. This is not linked to a maintenance contract.