Cloud Access through RDP

Please make sure that the following settings are configured when connecting to our remote server:

I also recommend saving the connection to a desktop shortcut so the settings are stored for future use.

Saving instructions are at the end of the configuration steps.

- Launch the Remote Desktop Connection utility from Windows> Start> Remote Desktop Connection (RDP)

RDP Connection

Click on the ‘Show Options’ in the lower right hand corner

Enter Your Server \ Your Login info – as provided by High 5 Software
Click on Allow me to Save Credentials
Click on the Display Tab

Set the screen size. (Note: if you do not want the RDP session to take over your entire screen you can choose a setting slightly smaller than the entire screen).
Set the color depth (Note: lower = faster)
Click on the ‘Local Resources’ tab

Check Printers (Note: All could servers are set to utilize local printing resources)
Check Clipboard (Note: All could servers are set to utilize local printing resources)
Click on the ‘More’ button

Check ‘Drives’ – you can check all that apply. If your computer is on a network you can also check mapped drives
Click OK and save the configuration
Click on the ‘Experience’ tab