Difference between revisions of "Main Page"

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Click the [[Wiki Books]] link for a more organized grouping of information.
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Welcome to the High 5 Software Wiki. This wiki provides documentation for Service Management Enterprise (SME) and for SME add-on products such as TechPortal for SME and CustomerPortal for SME.
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<br>High 5 Software provides service management software solutions for field service companies in a variety of industries. Focusing on companies that need to manage work orders, technicians, inventory, and customer equipment tracking. Industries such as telecom/interconnect installers, security, Information Technology (IT), Fire & Safety, Fitness repair, HVAC, Electrical contractors, and many more rely on SME for daily business operations.
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[[File:ModuleGuides.png|link=SME Module Guides]][[File:AddOnGuide.png|link=SME Add-On Guides]][[File:Administration.png|link=SME Administration Guides]]<br>
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[[File:UpdatesRevisions.png|link=Updates and Revisions]] [[File:GettingStartedVideos.png|link=Getting Started]] [[File:CloudAccessThroughRDP.png|link=Cloud Access Through RDP]]
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'''Service & Install Module Guide'''<br>
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[[File:New-customers.jpg|link=New Customer Links]]
* [[Service & Install Orders]]<br>
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* [[Recurring Orders]]<br>
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* [[Projects]]<br>
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'''NOTICE:  High 5 Software does not support for older versions of Internet Explorer (IE) (Edge browser from Microsoft seems to work well) from Microsoft for Mobile Tech for SME, Tech Portal, Customer Portal and Mobile Subcontractor for SME. Please use FireFox, Chrome, Safari, Edge or built-in browsers on smartphones or tablets. We are happy to see that Microsoft made Edge browser compatible with industry standards, however that was not the case for Internet Explorer. 
'''Inventory Module Guide'''<br>
 
* [[Inventory]]<br>
 
* [[Material Allocation]]<br>
 
* [[Packages]]<br>
 
* [[Services]]<br>
 
* [[Vendors]]<br>
 
* [[Returns]]<br>
 
* [[Transfers]]<br>
 
* [[Inventory Quantity Reconciliation]]<br>
 
'''Receivables Module Guide'''<br>
 
* [[Invoicing]]<br>
 
* [[Payments]]<br>
 
* [[Recurring Invoices]]<br>
 
* [[Syncing SME Invoices with QuickBooks]]<br>
 
* [[Batch Print/Email Invoices]]<br>
 
'''Dispatch and Scheduling'''<br>
 
* [[Dispatch Guide]]<br>
 
'''SME Add-on Products'''<br>
 
* [[TechPortal for SME]]<br>
 
'''SME Administration'''<br>
 
* [[Installing SME]]<br>
 
* [[Installing SME Client]]<br>
 
* [[Updating SME]]<br>
 
* [[Upgrading - SME 7.0 to 7.1]]<br>
 
* [[Upgrading - SME 6.3 - 7.0]]<br>
 
* [[Revision History]]<br>
 
'''Setup Module'''<br>
 
* [[Company]]<br>
 
* [[Default Export to QuickBooks Settings]]<br>
 
* [[User Groups]]<br>
 
* [[Users]]<br>
 
* [[User Preferences]]<br>
 
'''Other'''<br>
 
* [[Activities]]<br>
 
* [[Stored Documents]]<br>
 
* [[Custom Tabs and Fields]]<br>
 
* [[Search Window]]<br>
 
* [[Navigate Button]]<br>
 
* [[Arrange Grids]]<br>
 
'''Customers Module'''<br>
 
* [[Customers]]<br>
 
* [[Maintenance Contracts]]<br>
 
* [[Customer Equipment]]<br>
 
'''Help Desk Module'''<br>
 
* [[Help Desk]]<br>
 
* [[Issues]]<br>
 
'''Reports Module'''<br>
 
* [[Duplicating Standard Reports for Custom Use]]<br>
 
'''SME and QuickBooks Sync'''<br>
 
* [[SQLink]]<br>
 
* [[SQLink FAQ]]<br>
 
* [[Common SQLink Errors]]<br>
 
  
High 5 Wiki <br>
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High 5 Software is now offering [[Hosting for QuickBooks and SME]], ask your [mailto:sales@high5software.com salesperson]
#[[Welcome to High5 Wiki]]<br>
 

Latest revision as of 17:03, 18 November 2016

Welcome to the High 5 Software Wiki. This wiki provides documentation for Service Management Enterprise (SME) and for SME add-on products such as TechPortal for SME and CustomerPortal for SME.


High 5 Software provides service management software solutions for field service companies in a variety of industries. Focusing on companies that need to manage work orders, technicians, inventory, and customer equipment tracking. Industries such as telecom/interconnect installers, security, Information Technology (IT), Fire & Safety, Fitness repair, HVAC, Electrical contractors, and many more rely on SME for daily business operations.


ModuleGuides.pngAddOnGuide.pngAdministration.png
UpdatesRevisions.png GettingStartedVideos.png CloudAccessThroughRDP.png

New-customers.jpg


NOTICE: High 5 Software does not support for older versions of Internet Explorer (IE) (Edge browser from Microsoft seems to work well) from Microsoft for Mobile Tech for SME, Tech Portal, Customer Portal and Mobile Subcontractor for SME. Please use FireFox, Chrome, Safari, Edge or built-in browsers on smartphones or tablets. We are happy to see that Microsoft made Edge browser compatible with industry standards, however that was not the case for Internet Explorer.

High 5 Software is now offering Hosting for QuickBooks and SME, ask your salesperson