Difference between revisions of "Cloud Icons Missing in RD Web"

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(Created page with "This tutorial will show you how to mount local computer resources, such as Drives and Printers, on a machine using Remote Desktop for access from your High 5 Cloud Server. <br> <...")
 
 
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This tutorial will show you how to mount local computer resources, such as Drives and Printers, on a machine using Remote Desktop for access from your High 5 Cloud Server.
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Occasionally the icons will not display in Internet Explorer Remote Desktop Applications.
 
<br>
 
<br>
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<br>'''Opening Remote Desktop Connection''' (Refer to this link for Remote Desktop access instructions)
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<br>[[File:cim1.png]]
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<br>[[File:rd1.png]]
 
  
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<br>Open up the Remote Desktop Connection, usually found in Start > All Programs > Accessories. Click on the '''Options''' button.
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<br>To correct Internet explorer must be run in compatibility mode.
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<br>'''Configuring Local Resources'''
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<br>-          Open Internet Explorer
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<br>[[File:rd2.png]]
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<br>-          Go to the Tools menu
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<br>[[File:cim2.png]]
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<br>
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<br>-          Click on ‘Compatibility View Settings’
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<br>[[File:cim3.png]]
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<br>
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<br>-          Make sure it is set up like this:
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<br>[[File:cim4.png]]
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<br>
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<br>-          That should bring the icons back.
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<br>[[File:cim5.png]]

Latest revision as of 22:46, 16 April 2014

Occasionally the icons will not display in Internet Explorer Remote Desktop Applications.

Cim1.png


To correct Internet explorer must be run in compatibility mode.
- Open Internet Explorer
- Go to the Tools menu


Cim2.png

- Click on ‘Compatibility View Settings’
Cim3.png

- Make sure it is set up like this:
Cim4.png

- That should bring the icons back.
Cim5.png

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