Difference between revisions of "SMO Getting Started"

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(Created page with "Before delving into SMO's more complex features there are a number of steps to take that will make your experience with SMO much smoother. Follow the below steps to set up some s...")
 
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**Settings/Admin: All
 
**Settings/Admin: All
  
*Make Tech
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{| class="wikitable"
**
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|-
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! Role !! Customer !! Jobs !! Job Times !! Contacts !! Reports !! Settings
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|-
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| Admin || All || All || Read/Write || All || With-Pricing || All
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|-
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| Tech || All || All || Read/Write || All || With-Pricing || None
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|-
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| Sales || All || Read-Only || Read/Write || All || Without-Pricing || None
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|-
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| Customer || Read || Add/Read || None || Read || None || None
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|}

Revision as of 21:11, 7 November 2013

Before delving into SMO's more complex features there are a number of steps to take that will make your experience with SMO much smoother. Follow the below steps to set up some standard roles and items in SMO; this is the first step you must take before creating a database of customers and generating work orders, invoices, etc. Without a database of roles and items SMO has limited functionality.

Creating Roles Go to "Settings" > "Roles" > "Add New Role" The roles added are up to the user, but a few suggestions are outlined below.

  • Make Admin
    • Customer: All
    • Jobs: All
    • Job Times: Read/Write
    • Contacts: All
    • Reports: With-pricing
    • Settings/Admin: All
Role Customer Jobs Job Times Contacts Reports Settings
Admin All All Read/Write All With-Pricing All
Tech All All Read/Write All With-Pricing None
Sales All Read-Only Read/Write All Without-Pricing None
Customer Read Add/Read None Read None None