Difference between revisions of "Steps to create a new user profile"
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(Created page with "<br>1) '''Help'''> '''Tech Support Utilities'''> code 833 <br>2) Go up one level and rename your profile <br>3) Close and reopen SME") |
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| + | SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | ||
| + | |||
| + | <br>'''Common Reasons''': | ||
| + | <br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | ||
| + | <br>- Persistent issues with some editing windows like the labor editor or material editor | ||
| + | <br>- Emailing of reports stops working | ||
| + | |||
| + | <br>'''Steps to create a new user profile:''' | ||
<br>1) '''Help'''> '''Tech Support Utilities'''> code 833 | <br>1) '''Help'''> '''Tech Support Utilities'''> code 833 | ||
<br>2) Go up one level and rename your profile | <br>2) Go up one level and rename your profile | ||
<br>3) Close and reopen SME | <br>3) Close and reopen SME | ||
Latest revision as of 22:02, 7 November 2012
SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:
Common Reasons:
- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
- Persistent issues with some editing windows like the labor editor or material editor
- Emailing of reports stops working
Steps to create a new user profile:
1) Help> Tech Support Utilities> code 833
2) Go up one level and rename your profile
3) Close and reopen SME