Difference between revisions of "Steps to create a new user profile"
Jump to navigation
Jump to search
| Line 1: | Line 1: | ||
SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | ||
| − | |||
<br>Common Reasons: | <br>Common Reasons: | ||
<br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | <br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | ||
Revision as of 22:02, 7 November 2012
SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:
Common Reasons:
- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
- Persistent issues with some editing windows like the labor editor or material editor
- Emailing of reports stops working
Steps to create a new user profile:
1) Help> Tech Support Utilities> code 833
2) Go up one level and rename your profile
3) Close and reopen SME