Editing Mobile Tech - Time In/Out
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<br>[[File:MobileTechTimer1.png]] | <br>[[File:MobileTechTimer1.png]] | ||
− | <br>When the tech opens the service order in Mobile Tech, they can click | + | <br>When the tech opens the service order in Mobile Tech, they can click TimeIn/Out. |
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<br>[[File:MobileTechTimer2.png]] | <br>[[File:MobileTechTimer2.png]] | ||
+ | <br>In the TimeIn/Out window, they can choose a service item and click start. when done click stop | ||
<br>If the service item and date on timer-time match the already scheduled labor in SME, then the Time Tracking Actual time will be tied to the scheduled labor item. | <br>If the service item and date on timer-time match the already scheduled labor in SME, then the Time Tracking Actual time will be tied to the scheduled labor item. | ||
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<h3>Billing Customer for Actual Time on Labor</h3> | <h3>Billing Customer for Actual Time on Labor</h3> | ||
If you need to bill the customer for the actual time, you can setup a Billing Status that puts the Actual Hours into the Billable Qty field | If you need to bill the customer for the actual time, you can setup a Billing Status that puts the Actual Hours into the Billable Qty field | ||
− | <br>- Go to | + | <br>- Go to Setup > Company > Lists |
− | <br>- Select | + | <br>- Select Billing Status and click New in lower right corner |
− | <br>- Enter a name such as "Actual Time" and check | + | <br>- Enter a name such as "Actual Time" and check "Set Billable Hours to Actual Hours" |
− | <br>- | + | <br>- the on the Labor Item, can choose Actual Time in Billing Status (image below). When you click OK on the labor the Billing Qty will populate with the Actual hours. |
<br>[[File:MobileTechTimer7.png]] | <br>[[File:MobileTechTimer7.png]] | ||
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== Second Option: Timer always adds a new Labor Item for time tracked on timer == | == Second Option: Timer always adds a new Labor Item for time tracked on timer == | ||
− | If you want this option, | + | If you want this option, you have to tell High 5 Software Tech Support (support@hsw.com) and we will change your setting. |
<br>This option would works like this: | <br>This option would works like this: | ||
− | <br>> Tech opens | + | <br>> Tech opens order in mobile tech and click TimeIn and starts the timer. |
− | <br>> | + | <br>> End the timer |
− | <br>> A labor item is added in SME and the time tracked is added to the | + | <br>> A labor item is added in SME and the time tracked is added to the "scheduled qty" on the labor. nothing is recorded in TimeTracker or Actual time |
<br>> If a tech logs in/out two times in one day, it would add two separate labor items with the "scheduled qty" field reflecting the timer time for each session. | <br>> If a tech logs in/out two times in one day, it would add two separate labor items with the "scheduled qty" field reflecting the timer time for each session. |