High 5 Mobi offers your service team an automated web-based software solution. Mobi is an affordable solution for syncing your dispatchers, field technicians and customers onto one web accessible platform. Customers have access to enter new service orders and track previous history. Field Techs are assigned specific work orders and can access any customer or personal schedule information while on the job at the field. Dispatchers can assign work orders and set technician schedules. High 5 Mobi can work for any Windows Mobile device.

High 5 Mobi has the following features:

• Work Orders
• Customer Mangement
• Dispatch
• Invoicing
• Inventory
• Reports
• Service Orders
• Equipment Tracking
• Scheduling
• QuickBooks Synchronization

High 5 Mobi provides these benefits:

• Assign service orders to field technicians who are able to access their schedule and work orders from anywhere with internet service.
• Set tax and terms for easy invoicing.
• All functionality is based on a very user friendly interface to allow for quick service order entry, editing, and assigning.
• Manage schedules, customers, contracts, and service requests on a web based platform.

Access your Service Management Enterprise (SME) or Service Management Professional (SMP) from anywhere with internet access. Webconnect provides a secure interface into the service management product through any Internet browser.

Webconnect has the following features:

• Provides your customers with an easy way to enter issue tickets from any Internet connection.
• Customer issues can be instantly converted to work orders.
• Customers can see progress on service orders.
• Technicians can view work orders assigned to them.
• Technicians can update work orders online such as entering actual hours for a job or services performed.
• Secure interface into a select portion of the SMP database.
  

Webconnect provides these benefits:

• Customers provide issues or service requests in their own words saving data entry time.
• Allows quick response to customer issues.
• Simple, easy interface requires no training for customers or technicians.
• No need for technicians to get back to the office to provide work order updates.
  

SMP/SME Modules:

• Customers
• Service and Install
• Inventory
• Receivables
• Knowledge Base
• Contacts and Sales
• Assets
• Utilities
• Defaults
• Dispatch Control
• Reports & Forms
• Webconnect Add-on
• SQLink Add-on
• Outlook Integration