Frequently Asked Questions
High 5 Software has been a trusted vendor for the field service community since 1989. Software support technicians are on call for business hours Monday through Friday for the west and east coast to walk you through your issues and find unique solutions to your specific needs. We believe in our product and use it our self and are always looking for new ways and ideas on how to improve and better serve our customers. Click here for more info.
It will take about an hour to install the server and software and set them up to run together smoothly. An additional hour will be used to customize lists and set up users for the software and any unique needs. Click here for more info.
The software can be installed manually or for a standard fee one of our technicians will set up everything for you on their own or walk you through it. Click here for more info.
We welcome you to join us for a live demo where we can field all your questions and show the steps and details of our software. Our technical support is always available to help guide you through whatever concerns or needs you may have. We also have videos and detailed descriptions of our software that are readily available for your viewing. Specialized one on one training with a High 5 Software expert is available as well for those with specific questions and in need of more advanced question and answer training sessions.Click here to set up a live demo.
We offer a module known as WebConnect that allows anyone to open up their internet browser and access a quick and simple version of our software. This allows for easy access to work and service orders to ensure you know everything that is scheduled no matter where you are as long as you have internet capability. Click here for more info.
The process is easy and you will not lose your previous work order, accounting, customer, and sales information in the process. The setup time is relatively the same and we know you will be satisfied after the installation is complete and you will have our software at your disposal. Click here for more info.
Many reports and fields are easily customizable and our technicians can guide you through this process to assure your software is customized to your needs. High 5 Software is often asked to create unique modules to cater specific aspects of a company. This service is provided at a standard research and development cost. Click here for more info.
We have many different software options to cater any business size. While our software can be used by billion dollar enterprises it can also be deployed at a departmental basis running each branch in its own and allowing you to continue to grow with our software. Click here for more info.
If you don’t take our word for it we have many customer testimonials that will attest to our excellent software and friendly, helpful customer support technicians. Click here for more info.
SME is available for $995 plus support for each concurrent license. The QuickBooks Integration module is a one time company charge, starting at $995.