Service Management Software & Work Order Software

Frequently Asked Questions

  • Why should I choose High 5 Software?

Here are 11 reasons you can buy comfortably from High 5 Software and why we know we can improve your business with service management software

  • Why do I need Service Management Software?

Here are 12 reasons why your company needs service management software and what you can expect as a return on your investment

  • How do I know that High 5 Software will be there for the support I need now and in the future?

High 5 Software has been a trusted vendor for the field service community since 1989. Software support technicians are on call for business hours Monday through Friday for the west and east coast to walk you through your issues and find unique solutions to your specific needs. We believe in our product and use it our self and are always looking for new ways and ideas on how to improve and better serve our customers. Click here for more info.

  • How long does it take for setup and installation?

It will take about an hour to install the server and software and set them up to run together smoothly. An additional hour will be used to customize lists and set up users for the software and any unique needs. Click here for more info.

  • Who does the setup and installation?

The software can be installed manually or for a standard fee one of our technicians will set up everything for you on their own or walk you through it. Click here for more info.

  • How do I learn all the features your software has to offer?

We welcome you to join us for a live demo where we can field all your questions and show the steps and details of our software. Our technical support is always available to help guide you through whatever concerns or needs you may have. We also have videos and detailed descriptions of our software that are readily available for your viewing. Specialized one on one training with a High 5 Software expert is available as well for those with specific questions and in need of more advanced question and answer training sessions.Click here to set up a live demo.

  • How can I access your software when I am not at the office?

We offer a module known as WebConnect that allows anyone to open up their internet browser and access a quick and simple version of our software. This allows for easy access to work and service orders to ensure you know everything that is scheduled no matter where you are as long as you have internet capability. Click here for more info.

  • How can I switch over to your software from existing service software, CRM products or just Excel?

The process is easy and you will not lose your previous work order, accounting, customer, and sales information in the process. The setup time is relatively the same and we know you will be satisfied after the installation is complete and you will have our software at your disposal. Click here for more info.

  • Can you handle customization to cater to my unique company’s needs?

Many reports and fields are easily customizable and our technicians can guide you through this process to assure your software is customized to your needs. High 5 Software is often asked to create unique modules to cater specific aspects of a company. This service is provided at a standard research and development cost. Click here for more info.

  • I know my company will succeed, so is it possible I will outgrow your software?

We have many different software options to cater any business size. While our software can be used by billion dollar enterprises it can also be deployed at a departmental basis running each branch in its own and allowing you to continue to grow with our software. Click here for more info.

  • How do I know this software will really streamline my business and make my workforce and company that much more efficient?

If you don’t take our word for it we have many customer testimonials that will attest to our excellent software and friendly, helpful customer support technicians. Click here for more info.

  • How much does Service Management Enterprise (SME) cost?

SME is available for $995 plus support for each concurrent license. The QuickBooks Integration module is a one time company charge, starting at $995.

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