What Can Our Service Management Software Do For You?
- Single Data Entry: Stop wasting your employee's time entering in accounting, customer, lead, billing, and all of that unnecessary data and use entry automation within all modules of SME instead.
- More Billable Hours: Less people needed for back office activities creating more opportunities for your work force to be in the field making money on billable hours.
- More Cash Flow Opportunities: Just-In-Time (JIT) inventory limits warehouse stockpiling and on hand inventory obsolescence.
- One-Stop Solution: For 20 years, customers have found our automation and software a necessary addition to run their business. Creating a long-lasting, trusting relationship with your service management software provider will let you focus on more important tasks ahead of you like building your business.
- Increase Service Area: Use subcontractors and streamline your dispatch & scheduling to reach more markets and find new customers.
- Build Profitable Maintenance Contracts: Set recurring billing and service level agreements (SLA) to get better support retention rates and generate more revenue.
- Optimize Customer Service: Full service histories and the ability to track and identify each point of your customer's life-time value allows for specific sales opportunities on updating or replacing services/parts.
- Professional Integrated Proposals: Know what's on hand to make the sale and substitute parts or equipment for increased service delivery and fulfillment to get paid quicker.
- Never Miss a Billable Opportunity Again: Recurring billing, prepaid services, combined invoicing, progress/partial billing so you get paid up front, as you work or whenever you need to get paid to complete your work on time.
- Have All Materials Available to You in Every Module: Powerful built-in document management system is integrated within the whole product that is comparable to software listed at the same price as SME but without all the additional benefits SME provides your company.
- Downsize Back-Office Staff: With SME automating your business you can downsize your non-revenue generating departments and employ more techs for servicing.
- Cut Down Your Order & Invoice Processing Time: Shorten the cycle between getting paid and servicing your customers. Make your employees & customers happy!
|
|
